Century Automotive

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1928 W Wisconsin Ave
Appleton, WI 54914

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(920) 739-3902
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Best

In response to the neg review, first of Pat my manager took a nice low mile 1993 Mercedes in trade and we parked it in the back to be sent to auction. Cars of this age and ones wi...

Worst

We were out shopping for cars and decided to stay away from the big named corporation dealerships in the area. The thought was to help the small guy. Well this guy doesn't even de...

From the owner Rob 11/22/2009

In response to the neg review, first of Pat my manager took a nice low mile 1993 Mercedes in trade and we parked it in the back to be sent to auction. Cars of this age and ones with so many features are bound to have a number of issues. It did run and drive good but a car this old is gioing to have some defects. After Pat stayed late they came back and offered him $1200 and we gave the customer $2000 on trade and we just wanted our money out of the trade. If the car was in great shape it would have been a $4995 vehicle. Anyway they claim Pat usesd the F word and other stuff, yet they came back to take it to a mechanic, does that make since, would you? The next day they did take it to a mechanic and of course it had some issues we expected that and once agian they started running the car down even though they wanted this rare car. In the end I am not sured what transpired but Pat walked away from the deal. After they posted this reveiw I got a call from the sister of this person (Heather) and appoligized for here sister and she said this is how she can act and she also told her Pat is not the owner and she should at least correct that (never did). The main reason there so pissed is they did not get this car and you cant just find another one down the street, we paid $2000 for it and all we wanted was $2300 and they missed out on good deal. Rob owner cell 920-740-1942 Pros: Response to neg review Cons: We are in the top ten in the region in sales for a reason! more

Do not shop here whatever you do 4/14/2009

We were out shopping for cars and decided to stay away from the big named corporation dealerships in the area. The thought was to help the small guy. Well this guy doesn't even deserve to stay in business. We found a very unique car that we were intrested in purchasing. We got to the dealership right before closing but he said we could test drive anyways, since Pat the owner was the one there. We took it for a test drive and noticed several problems in additon to the couple of ""minor defects"" Pat mentioned. We offered him well below his asking price due to the defects. He then proceeded to get pretty mad and thew up his chair and shut off all of the lights on us. We took it as he was closing and was in a bad mood. We still wanted the car so decided to have our mechanic look at it the next day. Which was the best thing we did because our honest mechanic said it was going to need way too much work than the car was worth. After we brought the car back to Pat he called my husband names and used the F word several times. I have never expierenced such bad customer service especially from a business owner. Stay far away from this place! Especially if you bring a child with like we did because he cannot control his temper. Pros: NONE!!! Cons: Terrible customer service, faulty vehichles more
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