Carquest Auto Parts

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600 E Williams St
Apex, NC 27502

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(919) 367-4190
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Carquest Auto Parts - Apex, NC
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My 3 experiences w/ Apex Sales Co were all very disappointing. I took 2 yard tools (hedge trimmer & string trimmer) to be serviced. The 1st person I dealt with was rude & acted ...

Not the best experiences... 7/15/2011

My 3 experiences w/ Apex Sales Co were all very disappointing. I took 2 yard tools (hedge trimmer & string trimmer) to be serviced. The 1st person I dealt with was rude & acted as if my bringing these tools in was a burden. They also had me provide a $15 deposit in case they did the problem determination work & I didn't show up & pay for the work. I was told it would be a few weeks & they would call when ready. After 6 weeks, I called & was told the tools had been ready for awhile (not sure why no one called). I was told the bill was roughly $40 & only hedge trimmer was fixed (too much to fix string trimmer) -- thus, $25 given my $15 deposit. When I arrived to pick up my tools, they then informed me that the person I spoke with was mistaken & that I still owed $40 (even though the written receipt showed $25). I was told that the string trimmer diagnostics was not included on the receipt... needless to say, I will not be going back -- will go to Burke Brothers in Raleigh. more
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Owner Message
  • CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories.

    At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,400 stores located throughout North America.

    Brake Systems: pads & shoes, calipers, drums & rotors, master/wheel cylinders, power brake boosters, hoses & lines, hardware, ABS components, brake fluid, bearings, seals & hub assemblies, tire pressure monitoring systems

    Drivetrain: constant velocity driveshafts, clutch assembly components, u-joints & center supports, filter kits & fluid.

    Engine Systems: engines, components, gaskets & seals, filters & motor oil

    Engine Performance & Emission Control Systems: computers, sensors & modules, switches & solenoids, distributors, caps & rotors, ignition wire, spark plugs, fuel injection, fuel pumps, gas/fuel caps, oxygen sensors, exhaust pipes, mufflers, catalytic converters, fuses, relays & circuit breakers, air fuel & oil filters

    Electrical & Vision Systems: batteries & accessories, starters & alternators, computers, control sensors & modules, switches & solenoids, windshield wiper system, lighting: headlamps, bulbs, fuses, flashers

    Steering & Suspension Systems: suspension/power steering components, rack & pinion, hoses & fluid, shocks and struts

    Temperature Control ' Heating & Cooling Systems: compressors, condensers & evaporators, accumulators, receiver-driers & in-line filters, refrigerant lines & hoses, refrigerant, oil & chemicals, belts & tensioners, cabin air filters, radiators & coolant, water pumps, coolant hose, thermostats & caps, heater cores, blower motors & wheels

    Fleet Solutions & Heavy Duty Products: fleets and ag vehicle applications

Additional information
  • Hours: Sun 9am-5pm, Mon-Fri 7:30am-8pm, Sat 7:30am-6pm
  • Payments: Master Card, Visa
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