Carnation Auto Buyers INC

I wish that I had a better rating for this company, Joseph started off to be a pleasure to work with. We purchased a car on an online auction that was stated to be in good working order, and the engine was functioning properly. When the car was received, it had a noticeable shake while driving. We took the vehicle to try to get it inspected and they advised cylinder 5 had a misfire and the thermostat was faulty. After replacing all coils and plugs, and a new thermostat, which we split payment with Joseph, it was still misfiring. We learned that the cylinder was bad and would need either a valve replacement or a new head, estimating 2k-4k in repairs if complete engine was needed. I asked that he either buy the car back or pay for the repairs since the engine issues were not noted upfront. Joseph advised I needed to "take responsibility for my actions for buying a car at auction that MAY need some repairs", although it was not stated or sold that way. After advising that I would file a complaint if he couldn't resolve this, he stated that if I slandered his name or company in any way, he would "sue my face off." He stated that he had a lot of money, and would make me regret the day I met him. Shortly after, he emailed me that he wanted to make this right, so I removed my negative feed back in hopes of a positive outcome. After sending the car to Joseph's choice of repair places, he ordered the parts for repair, however, never sent them to the mechanic. He then asked me to remit payment in full for the parts and repair to him and he would pay the mechanic directly. I contacted the mechanic who advised he only needed 2 injectors, instead of the 6 I was being asked to pay for. After the injectors were replaced, this mechanic stated the same as the previous one, that either the valves needed to be replaced or the head. A costly job. Joseph promised in multiple emails to make it right and that he would pay for the repairs. Repairs completed, and guess who paid 2500.00 for an engine rebuild??? And lost the $500 deposit more

Joe was the best! He took the worry out of looking for a car he was honest and one of the most trustworthy business men I have ever met. We are so happy with the car and his service more

My experience with Joseph at Car Nation Auto Buyer's was great! I was in a tough situation as I was trying to sell my financed car that I still owed a significant amount of money on. Joseph was able to offer me fair market value for my car. This was encouraging because no one else was willing to give me fair market value including the dealership where I originally bought the car. After we reached a deal, we got into an in-depth conversation about finances and future goals for myself and my partner. This was very important to me because it showed the human side and genuineness of a car dealer /salesman, which is something I would have never expected. Thanks to Joseph, I now feel like we have a fresh start on our financial stability and will continue to improve. Another great gesture was Joseph giving us a ride to the nearest train station after our deal was reached (which was very helpful since the train is about a mile away). I highly recommend anyone who is attempting to sell a car to at least give Joseph a call or visit his office. more