Capitol Courier

I would strongly discourage anyone from using Capitol Courier for their notary public service. I scheduled a notary to come to my hospital room in Downtown Austin to have my husband and my will notarized for 1:00 p.m. I organized my attorney, two witnesses, and my husband to all be there at 1:00. When the notary did not show up at 1:15, I called the office and they suddenly changed my appointment time to 1:00 - 2:00 pm, which they never informed me of before. I am certain they made up the new hour time frame to cover up the late notary. We waited until 2:00 for the notary to finally show up, resulting in my husband having to leave and return to work before the notary got here. We were only able to have my will notarized and will have to find another notary for his will. Capitol Courier is an unreliable company that will no doubt waste your time and make up excuses for their incompetence. I warn you to NOT USE THEM... they are plenty of alternatives in Austin. Don't waste your time!! more

I've been using these guys for a while now, and things always go smoothly. The people who answer the phones are always personable and nice, and the drivers are always on time. Since I work downtown I use their bike couriers a lot, which is WAY cheap...Makes my life easier for sure!! Definitely use Capitol Courier! more

I have used their services for the past 5 years on a weekly basis. They have always been able to get my delivery done in an efficient manner. Typically my deliveries have been one-day runs, but a sometimes I get in a jam and need something delivered short notice. Capitol Courier always comes through and goes the distance to ensure that the customer is pleased. The receptionists have always been helpful and are quick to take my order, and the various drivers who have done my deliveries have always been professional. Pros: fast, efficient, professional more

Wow what a great company. I had a great experience from beginning to end. From polite and helpful folks on the phone to professional courteous drivers. I highly recommend this company. more

I deal with Capitol Courier on a daily basis and have always had nothing but the best customer service. The staff is extremely friendly and the drivers are always on top of everything. Your packages get delivered if not in the time frame you requested, faster! I would recommend Capitol Courier to anyone. After reading the comment about Oliver I asked one of the representatives who Oliver was and Oliver has never worked there, that reviewer must have called somewhere else.... Pros: Great Service more

These people are rude. If you have to deal with them, try not to deal with Oliver. Must not care about customer service. more