called for parts for my furnace because i already knew what was wrong. the parts counter told me hey had the parts but could not sell me anything until they sent a tech out to look at my furnace. prts guy told me i was wrong and that the part i needed was over $900. i went from buying a limit switch and board to $900 and a service call in less than 15 min. if you want your kowledge and input to be pushed aside for sales tactics ask for Len in parts.
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