Burien Chevrolet

Great people who treat you with respect and your like part of their family. They will do anything in their power to get you what you want. more

It's close to my home. having the know how near by makes the difference. And knowlege of their cars helps get me back on the road sooner. more

I rate my purchase experience as very satisfying. The staff worked hard, and I came away feeling good about the dealership - and my new car! I plan on coming back when the lease is up... more

would have liked to have my service for free..... more

I brought my Volt in for a wellness check. The service dept got me in right on schedule and finished up a little faster than they forecast. Meanwhile, I relaxed in the comfy lounge area and drank their good (and free!) coffee. Everyone I spoke to was courteous and helpful. I'll be back. more

Took some time but service was done correctly and explained satisfactorily more

Burien has a great inventory and made the sale so quick and easy. Really nice people. more

Dave Cottingham did a super job of keeping us informed of what was happening and the cost. He took care of us very well. Thanks more

Burien Chevrolet's Service Department staff are almost like family to me. They take great care of my car and answer all my questions. They ROCK...!!! more

Fast and Professional Services more

I love taking my car to get serviced at this facility but I felt like the last couple times I took my car in for issues...this issue were not at all taken care of. I hope things get better. more

very good experience. Have not bought a new car for quite a few years,so was very exciting more

No pressure and overall nice sales staff to work with. more

My wife and I found a car we liked on their website. We came in to test drive the car and worked with Jamal Barnett. He was completely professional, honest, and knew exactly what we needed. In less than an hour, he had us driving away in a new car, which we bought for LESS than the internet price. We couldn't be happier with the whole process. A huge thumbs up! more

Great experience except that the charging of the car before I left was not successful more

I recently purchased my first vehicle from Troy at Burien Chevrolet and had the most laid back and comfortable experience. They were open, flexible, and genuine. I know where I'll be sending my friends ;) more

Raising the industry standard with high quality workmanship, from high quality staff. more

Went there to look at a specific vehicle (happened to be a Ford) and they focused on that car without trying to persuade me to by something else. I never felt any pressure or sense of desperation from the salesman. An overall good experience with all of the staff. Down to Earth. more

Not worth it more

I am growing increasingly weary of Burien Chevrolet. They were great when I was spending a lot of money on a new car, but now I am getting more frustrated with the lack of good customer service. I now understand clearly that your "A" game does not exist on the weekends. I brought my car in for it's regularly scheduled oil change this past weekend and mentioned that I had a noise towards the back of the vehicle, "sounds like something might be loose," I said. I asked if that could be checked while the car was up having the tires rotated. Without making eye contact, Don said, "no, we only have oil techs on today." Really? They can't even eyeball the muffler or for goodness sake touch it to see if it's loose and then I could make an appointment to bring it in later????? I mentioned that it is very difficult to bring my car in on the weekdays because we both work and have one car between us. No reply. Then I mentioned I guess I will take it to my regular mechanic (prior to buying a new car) for regular maintenance and excellent customer service. It was then Don said they could provide either shuttle service or a rental. Would that have been so hard to say in the beginning...not to mention making eye contact??? more