DO NOT BRING YOUR BUSINESS TO THE BRIDAL SHOP AT THE AVENUES (FORMERLY BRIDAL SHOP AT ORANGE PARK, TOO)!!!! The only reason I gave them 1 star is that you can't give them ZERO. My best friend found her bridesmaids' dresses here and we have had nothing but trouble with this place since day 1! They ordered the wrong (smaller) sizes for two bridesmaids--one cannot even zip her dress--and of course there is not enough time to order the correct sizes before the wedding. They ordered an extra-long length (for an extra $40) for another bridesmaid without asking her and it is too long, so now she will have to pay more to have it shortened! \r
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The customer service is terrible/non-existent, the staff (both owner and her shop lady) seems to have almost zero real knowledge of the lines they carry or retail in general. These ladies may be sweet, but they should not own a bridal shop! Do not add more stress to planning your wedding--steer clear of The Bridal Shop at The Avenues!\r
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Oh and by the way--it is very clear that the 5 star reviews were written by the shop to counteract the actual reviews. This place deserves zero stars, and if you patronize it, you will find out for yourself without a doubt. After reading all of the negative reviews, there is clearly a developing pattern here. I personally experienced having to beg to get someone's attention to even place my order! We ordered our dresses over 7 months out, which, in wedding-land, is plenty of time to get the correct bridesmaids' dresses ordered from any CAPABLE wedding shop. If you want to take your chances here, give yourself at least 18 months, judging by other reviews and my personal experiences. Or better yet, GO SOMEWHERE ELSE, and be taken care of the way you should when you are preparing for your special day!
Pros: ZERO.
Cons: poor customer service, no knowledge of the product, ordered different sizes than what was signed off on
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