Bmw Northwest

The service department is outstanding! I have always been treated better then great as a customer while my vehicles are being serviced. I appreciate how they advise us as to what will be needed and when it should be done as our BMW ages. The advice is always spot on. They like to keep a vehicle on it's service schedule and won't perform routine services too early. They definitely don't try to over sell and have talked me out of too early service or unnecessary repairs on my BMW's. The prices in the gift shop are better than e-bay knock offs, go figure! This is a great dealership I will always bring our BMW's here for service. When it's time to buy ask for Ron Hanson. He is a wonderful person and makes the buying experience a pleasure. more

Just got a car at BMW Northwest. We worked with Rick Sato, great guy and doesn't play games. He's very fair and will make sure that you don't have to worry about getting screwed. I really liked the fact that he was willing to negotiate over the phone and agree on a deal prior to us driving to Fife from Seattle - then stick with it when we arrived. First time buyer and will go there again next time. Definitely worth at least a phone call before buying from BMW Seattle or BMW Bellevue. more

Before my partner got back from Iraq in November 2004, we decided to buy him a Z3. We had been researching it on the internet when he was in Iraq (gotta love today's Army!). The day after he got back, I got a phone call from him asking me to come down to BMW Northwest to check out a little 2000 silver Z3 Roadster. I was excited of course, because I drive a minivan! We spoke with a salesperson by the name of Kenneth Rachal, who was just a great guy. Not some slick used car salesman. Since my partner was so emotional about being back and getting a neat little Z3, I did the negotiating and dealing with them. They came down $4k in the price and we picked it up for $23k and change. I thought it was a good deal for 36k miles on a 2000 roadster, 2.8 engine. The only part that was bad about all of this was that when they went to install the aftermarket alarm in their shop, they did it wrong. Turns out though that all aftermarket alarms on BMWs don't work right. We didn't know this until we talked to my BMW afficianado uncle who had this same problem on his BMW. Great service, great selection, and really nice staff. I'm a tough cookie when it comes to big purchases, and I didn't feel like I was getting "sold." Granted, we were going to get this car anyway (how can you say no to a newly arrived, battle-hardened soldier who wants me to drive his Z3?? LOL), so I would go back if I were in the market for another BMW. more