Blue Diamond Pool and Spa

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14811 Lebanon Rd
Old Hickory, TN 37138

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(888) 629-2227
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Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Blue Diamond Pool and Spa - Old Hickory, TN
Reviews
( 86 )
( 15 )
( 0 )
( 0 )
( 0 )

Best

We've always enjoyed working with you guys and it's obvious that other members of your staff are truly knowledgeable professionals and a pleasure to deal with.

Worst

All reviews seem positive

Editorial review from Citysearch 10/20/2013

I was very impressed with Blue Diamond Pool and Spa Pool. They phoned me within minutes of my request on. He was very friendly and professional on the phone. Even though my problem was on a smaller stature, and he wasn't sure he could fix this type of tub, he didn't hesitate to put me on his schedule. Although my particular model and type of tub could not be accessed, I appreciated the courteous attempt and professional manner in his course of action. My husband runs a company, and I know how rare and important this type of customer service is to find.\r more
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Editorial review from Citysearch 10/20/2013

Adam was professional, explained the problem and fixed it in a timely matter for a reasonable fee. Thank you very much for all.\r more
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Editorial review from Citysearch 10/20/2013

Blue Diamond Pool and Spa Pool team was friendly and did the job in a fast and proper way. It was a good experience. Thank you.\r more
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Editorial review from Citysearch 10/16/2013

We were looking for a spa for my wife and myself, and we saw that Blue Diamond Pool and Spa Pool were having a sale. We went into the store and ended up buying one of the spa models. I recommend them. Their prices are reasonable, and since then we've purchased some chemicals from them. It was a good experience.\r more
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Editorial review from Citysearch 10/16/2013

The pool was built on time and to budget which was great and the finish was excellent. High quality equipment supplied along with a good choice of third party suppliers for tiles and surrounds. Over all very happy indeed.\r more
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Editorial review from Citysearch 9/22/2013

We contracted with Blue Diamond Pool and Spa to build our pool. We were extremely happy with the service they provided. They made recommendations as to the shape of the pool and stonework surrounding it that were much better than what we had originally planned to do. The work was done quickly and every night they tidied up the area. The people doing the construction were polite and professional at all times. We have recommended BD to a number of our friends that are looking for either a pool work to be done and they have all been satisfied as well. I would not hesitate to recommend this company.\r more
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Editorial review from Citysearch 9/22/2013

Our pool was built by BD Pool team in 2008. I had a great experience and am so relieved there are businesses that are honorable and customer focused. I felt very taken care of and respected, and will go nowhere else for pool repairs in the future.\r more
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Editorial review from Citysearch 9/22/2013

We are so happy with the pool done for us by Blue Diamond.Once they started our project, they didn't leave the job until it was completely finished. We have never met such hard working group of people; they've also impressed our neighbours who have watched them transform our backyard to an oasis. We have received many many compliments on our pool and landscaping and on the quality of work that was done.We want to thank you.\r more
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Editorial review from Citysearch 9/22/2013

My pool was in really bad shape - think old, delaminating and deep green. BD Pool came to the rescue with a very competitively priced solution. I ended up chosing to resurface with a pebble coat finish.  Michael was especially helpful through the construction process - he oversaw/explained everything and was attentive, knowledgable and flexible when there were issues. The pool looks fabulous. Thanks again Michael and BD Pool Service - I heartily recommend them to others.\r more
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Editorial review from Citysearch 7/13/2013

DO NOT use Blue Diamond Pools. The positive reviews are a bogus joke! Go to the BBB website and read what the alert that they have posted about them. I am one of the several who have recently filed a complaint with the BBB against them. Nothing will be done of course and I still am very angry but maybe this warning will deter someone else from being their next victim!\r \r HERE IS THE BBB ALERT:\r \r This company has received a pattern of customer complaint that is of a serious nature regarding customer service issues, contract issues, product issues, repair issues, and service issues. \r \r Specifically, complaints allege consumers paid several thousands of dollars in deposits for the installation of swimming pools with promised completion dates; however, the company has failed to honor their contracts/agreements as promised. All complaints indicate the company fails to return phone calls regarding installation or repair issues despite leaving multiple messages requesting assistance. Several indicate the project was to begin in 3 to 4 weeks, but after waiting several months, the project remains incomplete. Some complaints indicate that the liner of the pool arrived damaged or was damaged during installation, and the company will not return to repair issues and fails to keep scheduled appointments. Other complaints indicate the installation of the pool has been hindered by the company's lack of preparation beforehand, such as not having the proper parts, tools, or machinery during the scheduled installation\r more
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Editorial review from Citysearch 6/13/2013

We have been doing business with Blue Diamond Pool and Spa going on three years. We started using them because we choose to use Pristine Blue chemicals in our pool and there are only 2 dealers in our area that carry this product. They are very conveniently located with plenty of parking area.\r We like doing business with local people so that if we have a problem they are right there more
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Editorial review from Citysearch 6/6/2013

We had Blue Diamond install a 20 X 40 pool in our backyard late last summer. We also had them install a paver pool deck and patio. Jeff was very helpful in working with us to tweak the design and layout of the patio space to meet our needs and budget. We had a very specific request to be swimming before the end of the summer and Blue Diamond was able to get us into the pool by mid-August. The end result is that we have now have a beautiful oasis in our backyard instead of just a bunch of grass. The staff at Blue Diamond has been responsive and helpful whenever we have had questions about the pool systems, and the service personnel have been great. We would recommend Blue Diamond to anyone looking to install a pool. more
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Editorial review from Citysearch 4/30/2013

Excellent service. Treated me very kindly. Took care of all my pool needs more
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Editorial review from Citysearch 4/25/2013

customer service is next to none they really know what they are talking about when it comes to chemicals and the application of keeping a pool clean and crystal clear. they also have product in stock for all your pool and spa needs more
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Editorial review from Citysearch 4/19/2013

The staff there is very knowledgeable. They always go the extra mile when I come in. If they do not have something I need they try to get it for me or tell me were I can acquire it. They have tested my pool water for me every other week for two years now, and are very pleased to do it. Everyone I have met there has been nice and had a wonderful attitude. I will continue to do all my shopping there. more
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Editorial review from Citysearch 10/29/2012

We simply LOVE our new pool! We have a very nice vacation spot right out the back door and it was all worth it- every penny. Shop around, but the best price and best products are at Blue Diamond. more
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Editorial review from Citysearch 10/27/2012

Our pool/spa was installed in 1998 by BD Pool in a very timely fashion and quality. Since then, we have used SBD Pool exclusively for all of our pool and spa service needs including yearly openings and closings. Due to the original excellent quality of our pool and equipment, our service needs have thankfully been minimal considering the 10+ years we have had the pool. All BD Pool staff, including the office, on-site crew and service management have always been courteous, quick to respond, efficient, and have offered high quality that has been cost competitive. They take care in ensuring we are always pleased with their service. To this day, we are very pleased that we chose BD Pool and will continue using them for all our future needs. We highly recommend using the Service Team from BD Pool. more
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Editorial review from Citysearch 10/20/2012

I have a relatively small pool and I have been charged exhorbitant rates in the past to close it to the point where I tried to just do it myself. I started and then realized I couldn't do it. I called Blue Diamond , they arrived quickly, took up where I left off, did a great job (even the ugly black tarp doesn't look that bad this year) and charged me less than half of what I used to pay. Thanks! more
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Editorial review from Citysearch 10/9/2012

We purchased our spa from Jeff at Blue Diamond. We have been pleased with the service. It was delivered and set up 6 weeks ago and so far we have had no issues. Adam helped us prior to our delivery with home electrical wiring questions. Christy has answered many questions for us regarding maintenance and chemicals. more
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Editorial review from Citysearch 10/6/2012

Adam and his team are top notch. I had them come out when another pool company left things started but couldn't complete (3 weeks of waiting and phone calls not being returned led me to Adam) All I can say is, this is the guy you want. he calls you back, leaves you messages, shows up when he says he will, if there is a problem he let's you know. He opened my pool, replaced the liner (there were many holes), opened the pool and prepped everything. If you are looking for a dependable, reliable team that knows pools and helps you understand the issues or challenges you may have, call Adam. more
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Jacuzzi Hot Tubs, Custom Inground Pools, Radiant Insulated Pools, Free Quote

Owner Message

  • Blue Diamond Pool and Spa is Tennessee's most distinguished swimming pool builder of inground pools and a 5 star dealer of jacuzzi hot tubs. We specialize in vinyl, fiberglass and concrete inground pools and we service all pools and spas.

    By offering expert design solutions and innovative construction techniques, Blue Diamond Pool and Spa is able to provide our customers with the highest quality custom built pool or spa available anywhere.

    Our Blue Diamond Pool and Spa showroom is located in Old Hickory, TN, where we sell pool chemicals, pumps, pool liners, spas, pool safety covers, heaters, diving boards, slides, replacement parts and more. Contact our offices to see how our design consultants can create pools exactly the way you want it.

Additional information
  • Hours: 9:00 to 6:00 Mon - Fri 9:00 to 4:00 Sat
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