I know tires can be expensive and yet another auto related cost, but I want to share a rare experience that makes omebody like myself appreciate an employee that goes above and beyond. After spending over $500 on new tires, I noticed my high mileage VW had unusually warm air blowing through the vents. I figured it had NOTHING to do with my recent new tires or alignment, but I opted to call anyway. SCOTT answered the phone quickly mentioned that it was probably not related, but if I had the time, to bring it by for a quick check. He was kind enough to check things out, check the fluids and fan and basically confirm I'm paranoid and the car is running as fine as it was before. Scott, I hope your boss reads this and understands it's employees like yourself that develop brand loyalty and positive word of mouth. I hope you get a raise! Thanks again.
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