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Benjamin Franklin Plumbing

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5401 Longley Lane, Suite 12
Reno, NV 89511

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(888) 716-0085
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Reviews
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Best

Tyler was very professionally to work with and I look forward to the completed install on Thursday 10/13/2016

Worst

All reviews seem positive

Thursdays Installation 10/11/2016

Tyler was very professionally to work with and I look forward to the completed install on Thursday 10/13/2016 more

New kitchen sink/garbage disposal/faucet 4-29-16 4/30/2016

Keith came and removed an old kitchen sink, faucet, and garbage disposal. I had already bought the stuff to install. The removal went fine other than some very stubborn adhesive on the old sink. The old sink was cast iron and the countertop was cut to fit it, so when I measured the old sink, I didn't take into account the lock-down equipment on the new stainless steel sink. Keith trimmed the countertop to make the new one fit, cleaned up the mess created by the trimming, put the new stuff in, and everything seemed to be working well. After Keith left, I put a load of dishes in the dishwasher. When I came back in the kitchen later, there was water all over the floor. I cleaned up as much of the mess as I could and called Ben Franklin Plumbing. They said they would have Keith come right back out. Keith was at my house 15 minutes later. He found that a clamp had broken under the sink and a hose had fallen off, causing the leak. Keith replaced the clamp, cleaned up the mess under the sink, and we drained the dishwasher and everything worked well. This is my second experience with Ben Franklin Plumbing. I find them to be somewhat on the pricey side, but as they say, you get what you pay for. With Ben Franklin and people like Keith, what you get is professionalism, punctuality, and good and expert customer service. I don't mind a bit paying extra for qualities like that, and I would HIGHLY recommend Ben Franklin along with good people like Keith. more

Ben Franklin Plumbing 2/8/2016

Ray was knowledgeable kind and helpful. He seemed genuinely enthusiastic about the work he was doing and my house. Would definitely recommend more

Great Service 2/3/2016

Tom was very knowledgeable, friendly, and helpful. Thanks! more

Highly recommended! 1/19/2016

The plumber was very knowledgable and professional. Everything done to code and detailed. Ran into a snag with a sensor problem on the faucet install, but the plumber got on the phone with the manufacturer and got it working on the spot! Great job and will hire again. more

They were great! 1/12/2016

My experience with Benjamin Franklin Plumbing was great. From the time I called to schedule the appointment to the time the technician left I was very happy. They called when the tech was on his way and he came in the time frame they gave me. The tech also gave me advice regarding what to do to keep my problem from happening again, or at least so frequently. He went over the cost before he started and told me exactly what he need to do. I will definitely use them again and I would definitely recommend them. more
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