I went to Bella Salon in Katy, TX for a cut and scheduled highlights for the following week. The cut was not very good done by Jodi the manager. I received no compliments at work, just... oh, you got a haircut, it's really uneven...you need to have her fix that!! She did fix it and it looks better but not a great haircut. I requested soft blond highlights and lowlights (what I already had but grown out). What Jodi gave me was yellowy blond and orange-colored hair with gray still showing through. I believe she knew she made a mistake, stating she was putting toner over the highlights, stating that you had to do that. I've been getting highlights for years, and not once have I had toner over highlights!! Then she had the nerve to try and charge me for the toner. Worst highlights I have ever had, and now I need to find another salon that can fix the mess she made. There was at least one other stylist there that seemed to know what she was doing, but not Jodi. I DO NOT RECOMMEND Bella Salon in Katy.
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