Avis Rent A Car

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4394 Eastgate Sq Dr Ste 1700
Cincinnati, OH 45245

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(513) 947-8081
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Car Rental

Related categories:

Travel & Transportation

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I went to rent a car from Avis on Friday afternoon. The representative has no clue and not well trained. I asked him why do I see two different estimates, and his answer was: O...

Terrible !!! 7/4/2011

I went to rent a car from Avis on Friday afternoon. The representative has no clue and not well trained. I asked him why do I see two different estimates, and his answer was: Once you drop the car, they will explain it to you. He was in rush to leave the office probably. Called Customer Service to complain, the customer service representative start talking about me with his peers, assuming he hung up... However, that didn't happen. Called to talk a manager, and they never return my call.... I've been an Avis customer for 6 years and rent from them in a weekly regular basis. However, that was the last time.... I highly recommend National or Enterprise that are down the street. more
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We Try Harder

Owner Message

  • The #1 Car Rental Company in the 2010 Customer Loyalty Engagement Index - Brand Keys (2010).
    Corporate Facts: Avis Rent A Car System, LLC and its subsidiaries operate one of the world''s leading car rental brands, providing business and leisure customers with a wide range of services at approximately 2,200 locations in the United States, Canada, Australia, New Zealand and the Latin American / Caribbean region. The company is a wholly owned subsidiary of Avis Budget Group, Inc. (NYSE: CAR).

    Our Vision: ''We will lead our industry by defining service excellence and building unmatched customer loyalty.''

    Our Mission: ''We will ensure a stress-free car rental experience by providing superior services that cater to our customers'' individual needs...always conveying the ''We Try Harder®'' spirit with knowledge, caring and a passion for excellence.''

    Our Values:
    * We will honor all commitments to our customers, employees and shareholders.
    * We will conduct business with unwavering high standards of honesty, trust, professionalism and ethical behavior.
    * We will communicate openly and frequently, sharing what we know, when we know it.
    * We will place the interests of our customers first.
    * We will be dedicated to providing an individualized rental experience that assures customer satisfaction and earns the unwavering loyalty of our customers
    * We will ensure that the ''We Try Harder®'' philosophy underlies everything we do and shines through in our service to customers.

Editorial

  • Rents a variety of GM vehicles including compacts, SUVs and Cadillacs. Satellite radio is included with many premium and luxury vehicles.

  • 8/3/2008 Provided by Citysearch
Additional information
  • Payments: American Express, Visa, Master Card, Discover
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