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Arnold & Sons Plumbing, Sewer And Drain Services

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1701 E Empire St
Peoria, IL 61614

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(309) 740-3677
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Arnold & Sons Plumbing, Sewer And Drain Services - Peoria, IL
Arnold & Sons Plumbing, Sewer And Drain Services - Peoria, IL
Arnold & Sons Plumbing, Sewer And Drain Services - Peoria, IL
Reviews
( 201 )
( 31 )
( 3 )
( 6 )
( 10 )

Best

Arnold & Sons has always arrived on time (or earlier), and their service has been excellent. They take the time to explain the problem and the work required to fix it.

Worst

I was a first time user of Arnold and Sons Plumbing after finding them online and reading great reviews of their company; unfortunately, my experience with them was anything but g...

great service 5/17/2012

Fantastic family business doing excellent HVAC work! Pros: null Cons: null more

good 5/8/2012

Fantastic family business doing excellent HVAC work! more

I have my electrician, now I have my plumber! 4/26/2012

This was my first experience with Arnold & Sons Plumbing Heating I was so very pleased with them, I had to call them up and tell them! Everyone calls in to complain, not to give praise ever! I felt like the young man who came out, Brian, was so professional and very, very nice. He took the time to explain everything he was going to do and why he was going to do it. I felt confident that he know what he was doing. He was very accommodating and the entire experience was very pleasant. I trusted his evaluation. Everyone I spoke to was so nice. And when you make an appointment, they stick to it, very punctual. You're not waiting around for them to show up. It was excellent. more

Quick and to the point, fives all around. 4/26/2012

The technician from Arnold & Sons Plumbing Heating was a 5 all around. He knew what he was doing, and he made things look neat and cleaned up after himself. He did a really excellent job, I would say. He was trained in the military, and you could tell. He knew exactly what to do, and it only took him five minutes to hook the pipes up. With contractors, they usually plod around a while and take their time. He was really quick and to the point. more

Good job 4/18/2012

The people at Arnold & Sons Plumbing Heating replaced the water main and explained really well what they were doing. They were here the next day as well. I used to have someone from Arnold & Sons Plumbing Heating come over to clean the sewer lines for me. They're knowledgeable and tell you everything you need to know. They get the job done pretty quickly! more

Mark, Svc Manager is rude and unprofessional 4/13/2012

From the moment Mark stepped into my home he had an attitude, he did not wear shoe boots as told in their Peoria yellow pages ad. He asked me if I was a plumber because I asked a question about the plumbing. When I called Mark and asked a few questions he snapped at me, called me names and said I was a pain. I wanted to speak to the owner and he said he was the owner. I think Arnold & Sons should fire Mark -since he does not want the company to get customers jobs. Mark needs to apologize to me for his rude actions. I will contact the BBB and report Arnold &Sons. RESPONSE FROM Arnold & Sons Plumbing Heating: from the moment I entered susan benefelds home, she was confrontational and dismissive. When attempting to offer some solution ideas, Susan Benefeld spouted that she was an Engineer. When asked what university she attended, she then arrogantly commented, no, well....I am a Caterpillar Headhunter (i assume for caterpillar hunting engineers) That same puffy chested vibrato spilled over into our conversation on the phone about a proposal we had given for some work. Susan asked some questions and then began huffing on the other end about what was and wasn't included in the written proposal. Though rarely if ever do we as a company exercise our right to refuse service to anyone, it is our belief that if an agreement between to parties is to go forward, the two parties must first AGREE. It was my judgement that to move forward with the exchange of money for services would have been less than favaorable based on our conversations. The end result was nothing more than that for Susan Benefeld more

So pleased with them! 4/5/2012

It was Friday morning and our water heater had died and we couldn't get any hot water, and we could smell gas because the gas ignitor had gone out. I called one plumber and the gentleman couldn't come out until Monday. I found an ad for Arnold & Sons Plumbing Heating in the phone book and called them. The woman I spoke to asked if she could call me back, to see if she could find someone to come out for me, she was super nice and listened to me. She got right back to me and let me know that they could send someone out by 5pm. It was more like 3pm when the man arrived. He was a smart and very nice young man. He showed me how to reignite the heater and cleaned around the filter area for me. He figured out that there wasn't a gas leak, but there was a drain leak. So he had to get the part for that and couldn't fix it until Monday. Which was fine, because it was a little thing that could wait, at least he'd fixed our hot water issue. I was so pleased with the entire experience. I will definitely use their services again in the future! more

I consider Arnold a part of my family. 4/2/2012

I am pleased to have had Mark Arnold and his team provide my home with replacement plumbing and sink in my bathroom, new upgrades for my kitchen sink plumbing, and the installation of a water softening system. All of their work has been exceptional and I do not hesitate to accept their advice about my needs. I consider Arnold a part of my family. more

When they fix something, I know it is fixed. 4/2/2012

If someone walked up to me at work asking about plumbers, I would recommend Arnold & Sons. I use them because they are so responsive. I know when I call that within a reasonable amount of time they are going to come and do the work well. I called them at 10am and they had someone over to my house by 3pm the same day. They have all the parts in the world on their truck. That is why I use them. They are very courteous. more

Great service we will continue to use. 3/30/2012

This is not the first time we have used Arnold & Sons Plumbing Heating. We have used them for plumbing and AC issues. They have always been very reliable. more

Great staff 3/26/2012

The Arnold Team saved us in February. Our household of six suddenly found itself without toilets. They came out, diagnosed the problem (collapsed foundation on sewer line) and even suggested using a portable toilet if we didn't want to vacate while we waited for the insurance claim. The work was done in a timely, professional and friendly manner. I can't recommend this company enough! more

good job 3/26/2012

The Arnold Team saved us in February. Our household of six suddenly found itself without toilets. They came out, diagnosed the problem (collapsed foundation on sewer line) and even suggested using a portable toilet if we didn't want to vacate while we waited for the insurance claim. The work was done in a timely, professional and friendly manner. I can't recommend this company enough! Pros: null Cons: null more

Punctuality and Quality. 3/16/2012

I had a fire in my house, so I had a lot done in my house, and Arnold & Sons had very friendly service. They were punctual, and everything was quality done. Those are the things that come to mind when I think of Arnold & Sons: punctuality and quality. more

Extremely Honest and High Quality Work 3/11/2012

I am pleased to have had Mark Arnold and his team provide my home with replacement plumbing and sink in my bathroom, new upgrades for my kitchen sink plumbing, and the installation of a water softening system. All of their work has been exceptional and I do not hesitate to accept their advice about my needs. I consider Arnold a part of my family. more

Arnold & Sons have always been prompt 3/5/2012

Arnold & Sons have always been prompt in getting here. The gentleman who comes by is polite, fast, and does a real good job. When I was looking for a plumber the first time I just kind of picked one from the phone book. They did well, and I have had them back a few times since then. more

Prompt, polite and very professional 2/28/2012

inherited an older house, and it hadn't been lived in for 3 years. There was work to be done, I did as much as I could, but when I needed help fast, I looked in the phone book. I called several companies, but Arnold & Sons Plumbing Heating were the only people who said yes they could come out right away on short notice. The man who came out was prompt, polite and very professional. I was very happy with the service and would use them again. more

They are the only ones I will use now. Great responsiveness and service. 2/22/2012

I realized I had a leaky hot water heater. When I called Arnold & Sons he said they could come later in the day. I pleaded with them and they rearranged their schedule. An hour later they had someone at my home to look at the hot water heater. He found the problem and had a replacement hot water heater waiting in his truck. He explained that there were a few other small problems. I liked his professionalism and his analysis of the problem. A few hours later he was done and he cleaned up after himself. They also gave me a senior citizen price reduction. I have a few other things that need fixing and I will be calling them soon to come and work on those. more

Professional and explained everything he was doing thoroughly. 2/22/2012

This is just a short note to let you know that your service technician, Bryan came to our home to diagnose and correct a sink that would not drain. Throughout the process, Bryan was professional and explained everything he was doing thoroughly. He represents your company very well. Please let him know that he was great to work with. more

Professional and explained everything he was doing thoroughl 2/21/2012

This is just a short note to let you know that your service technician, Bryan came to our home to diagnose and correct a sink that would not drain. Throughout the process, Bryan was professional and explained everything he was doing thoroughly. He represents your company very well. Please let him know that he was great to work with. Pros: null Cons: null more

Customer well satisfied. 2/14/2012

Arnold & Sons have always been prompt in getting here. The gentleman who comes by is polite, fast, and does a real good job. When I was looking for a plumber the first time I just kind of picked one from the phone book. They did well, and I have had them back a few times since then. more
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Charging By The Job, Not The Hour.

Owner Message
  • Arnold & Sons is a family-owned and operated business that has proudly offered offer complete plumbing, sewer and drain services to customers in Peoria, IL, and much of the surrounding area for more than 20 years. We are available 24 hours a day, seven days a week, 365 days a year for any emergency that may arise for our commercial and residential clients. We never charge overtime!

    Arnold & Sons sales, service, and installation includes:


    • General plumbing

    • Water heaters

    • Drain service

    • Video sewer inspection

    • Sewer line location

    • Sewer repair and replacement

    • Water softeners

    • Sump pumps and sewage ejectors

    Arnold & Sons is also pleased to offer senior discounts and special contract rates for commercial accounts. Our flexible financing plans are budget-friendly and we accept insurance payments. Our fully licensed team is responsive, clean, and professional on every call. To save you money, we charge by the job, not by the hour.

    Call Arnold & Sons Plumbing, Sewer & Drain today for emergency service or to request a prompt estimate!. Pumps||Sewers|Drain Cleaning|Drain Cleaning|Pipe Repair

Additional information
  • Hours: Daily 24 Hours
  • Payments: American Express, Cash, Discover, Visa, Master Card
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