I had to write due to the one negative comment out here. If you want a Boston spa/salon experience at a reasonable price, go to Aria. I decided about 6 + years ago to switch from a N. End hairdresser to Aria and never regretted it. First, it is clean and open and airy. Very updated. It has a wonderful view and a lot less hassle than going in to town, trying to find parking and what's better after getting pretty than hitting one of the restaurants at Marina Bay.
I have found the spa area, clean, serene and well maintained. The pipe relaxing music in and it's very quiet from the rest of the salon. My haircut is always done well and the color is fantastic. I honestly get compliments all the time on my hair and cut/color and I tell them where I go. It's not cheap but certainly not expensive.
I try to go when they open so I think the one person may have gone during the day when it is very quiet. Most people work and I would argue if you went in to any salon early, they would be the same way. I've been a customer for so long, I've seen it crazy at night and I've been the one of 3 people in the early afternoon.
If you want a great cut, color and spa experience right outside of Boston, with friendly, experienced professionals, then go to Aria, you won't be disappointed and I'm glad to see when a mistake is made, they try and make it right - other salons would not be so accomadating.
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Pros: Unbelievable colorists, serene spa experience
Cons: I don't have enough $ to go every week to get pampered
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