Andy Mohr Hyundai

Wanna bet? Blank more

I was very pleased. more

No problem, greeted right away, friendly employee, clean waiting room, went over service performed, timely check-out. more

Approximately 6 weeks after purchasing my 2015 Elantra GT in Oklahoma, I scheduled an oil change and wheel alignment at my hometown Hyundai dealership, Stephens Hyundai. The customer service representative on the phone was very courteous and helpful in scheduling the appointment. When I arrived for a Saturday service, I was greeted by a customer service rep and he confirmed what work I needed, asked about the reason for requesting the wheel alignment and got the car right in for the oil change. Within a few minutes he came back and asked a few more questions regarding the symptoms associated with the wheel alignment request, advised me it might take a few minutes longer because they were also going check the actual tires, by moving them to see if the steering drift followed the tire placement. A bit later he returned to advise me that they determined that the left front tire had a "radial pull" and that when they moved it to the right side the left drift stopped and the car drove straight ahead. The wheel alignment check was perfect and this information confirmed there was an issue with the tire, and it should be replaced. As the car is brand new I ask about my options regarding a warranty on the tire and the availability of the tire being in stock. They did not have the tire in stock but could order it and that he would speak to his manager on Monday about any warranty possibilities. I advised him that I was returning to Oklahoma for business in a few days and that I would take up the tire issue with the dealership where I purchased the car. The service was friendly, knowledgable and I was in and out within an hour. I was only charged for the oil change and they returned my car to me with car wash. My first experience with Stephens Hyundai was a great one and I look forward to them doing all of my routine and required maintenance. more

Scheduled to have headlight replaced. Got the car back and was told they didn't have a Hyundai headlight but they had an aftermarket light that I would have to pay for. They're ordering one. How can they not have their own brand of headlight? more

We really like our new Hyundai Santa Fe Sport and are so pleased with good service we receive from the dealership. The folks there are knowledgeable and always ready to answer questions and be of service. more

Fast, courteous, accurate - what more could a person want? Free? Got that, too. more

It is just amazing all the extra attention that is given to the service of my Santa Fe and to me when I bring it in for service. And I can drive away with a wash and vacuum also. Thank you!! more

Everyone at both dealerships is friendly & they go out their way to help out. Service is excellent and done right at a reasonable price. They've saved me money more than once when I thought I needed something more expensive but really needed something less expensive done. I've had nothing but great experiences with them both when buying a vehicle and service after the sale! more

The wait was long, and the car wash was down when I was there, but the service was great and the work was done right. Any company can have a glitch in service, so I don't hold the car wash against them, and I would recommend them to others. more

They did a great job. more

Service work performed in a timely courteous manner more

I don't really "give 10" on the "scale" (there is nothing to "shoot for" that way)! But?...your price was THE ONE QUOTED!! No "periferial" CRAP!! I LOVED IT!! You all have improved IMENSLEY!! more

Great place to buy a car! more

The best! more

Everyone was very accommodating and I was able to just call in for service and go the same day and it was done while I waited. more

I was a walk in for my oil change. They were able to work me in & the wait during the oil change was the half hour I was quoted. more

I have had good experiences with Hyundai over the years. There have been issues with my vehicle in the past but that is to be expected. Cars are not perfect but what will continue to keep me coming back and remain a loyal customer is what service does to help when I do have an issue. I appreciate the fact that Hyundai offers a shuttle service. This is very important benefit that some other dealers do not offer their customers. Some only offer that service in the morning but you have to find your own way back to their shop when you get off work. With Hyundai you get a ride to and from work. I find the staff friendly and willing to explain the repairs that your car needs before the work begins. Currently my vehicle is making a couple of noises that I have had checked out. The problem is the sounds produced are sporadic in nature and the service techs haven't been able to get the noises to duplicate when it is in the shop. But I am confident that we will eventually get to the source of the noises and the problems will be addressed. I brought my vehicle in recently to have a new battery put in. I didn't know if they would have time to do this for me since I brought it in at the end of the day. To my surprise they got me right in and installed the battery for me. I have had good experiences with Hyundai. There have been issues with my vehicle in the past but that is to be expected. Cars are not perfect but what will continue to keep me coming back and remain a loyal customer is what service does to help when I do have an issue. I appreciate the fact that Hyundai offers a shuttle service. This is very important benefit that some other dealers do not offer their customers. Some will only have that service in the morning but you have to find your own way back to their shop when you get off work. With Hyundai you get a ride to and from work. I find the staff friendly and willing to explain the repairs that your car needs before the work begins. Currently my vehicle is making a couple of noises that I have had checked out. The problem is the sounds produced are sporadic in nature and the service techs haven't been able to get the noises to duplicate when it is in the shop. But I am confident that we will eventually get to the source of the issues and the problems will be addressed. I brought my vehicle in recently to have a new battery put in. I didn't know if they would have time to do this for me since I brought it in right before closing. To my surprise they got me right in and installed the battery for me. They even vacuumed out my car. You can buy a car just about anywhere these days. But for me the service after the purchase is even more important than the car itself. If you don't have a car maker who stands behind their product and a service department that works to keep the car running efficiently and knowledgeable about the product then the buyer needs to take their money elsewhere. Because of my experiences with Bloomington Hyundai over the years this buyer will be returning to Hyundai for her next purchase! more

efficient more

The Manager in service is very professional person same all the persons in the dealer. God bless all they!! I am very happy with this company. Congratulations!!! more