Andrew Michaels Salon and Spa

Now that I've had not only an amazing massage and manicure/pedicure, but also an awesome haircut, I can say this is the best salon/spa around. The staff are so friendly and helpful, I always love going here and just being able to relax. I recommend this place to anyone who wants quality, exceptional service! more

I have been to many salons in my life but I really took to Andrew Michaels Salon and Spa. The decor inside and out of the salon is breathtaking and the employees are very friendly. I have gotten my hair and nails done along with massages. All of these different services were done professionally and at great prices. I highly recommend this salon to everyone on the experience I have personally recieved in the years I have been going here along with the service I have seen the employees give to others. more

Went for a massage here and decided to get the Breathe Easy - Muscle Head and Sinus Soothing massage. I've never seen anything like this on a spa ""menu"". It was fantastic! The change in weather has been bothering my sinuses and muscles, and this cleared me right up. My masseuse was very pleasant and made me feel comfortable (this included steam shower and muscle soak massage) but I was surprised at how at ease I felt considering it was an extensive massage. I will definitely be getting another one of these in a few months, and highly recommend to others! Pros: Great service and quality massage more

I would tell you to STAY AWAY! This place is over priced, and the staff is inexperienced, rude, and clueless on how to treat a customer. I was there for a cut. Just booking the appt was a hassel, and when I got there, I was treated w/coldness. Not the kind of expectation I had for a spa. I guess I should have read more reviews before going. So that's whay I'm writing one too. Not only were they cold, but the stylist I had seemed to be right out of school!! She was nice enough (as compared to the awful receptionists), but she was very unsure of herself, and didn't listen to me. And during my cut, the mgr came over to her, and took her away for a while. DURING my cut!! Unbelievably, bad-mannered. And when she came back she looked so sad, and no apologies from the mgr or supervisor or whatever she was. Save your $$ and time, and DON'T GO THERE! Cons: Horrible Mgt, Inexperienced staff more

Unfortunately, I went to this spa before reading the review here on City Search. I would have to agree big time with the 1 star comments. I booked a $90 facial and was charged $120 at the end for my services...when I questioned them they claimed I booked something other than what I had asked for...they claimed that what I received was more expensive but better. Still not the point! If they believed I needed something more than the esthetician should have told me about the cost increase but clearly this is how they make their money...BUYER BEWARE!!! Pros: Ambience Cons: Staff, way they run their business more

I was recently there to recieve a treatment with a friend and the whole experience was bad. From the front desk to the treatment, I was not treated with any warmth or friendliness. I was never told the girls name that was doing my treatment and we were left in the waiting room after to get ""ourselves"" a glass of water or tea; however no glasses were there. I have been to many spas and recieved many treatments over the years and I cannot see why everyone loves Andrew Michaels. I would not visit again more

The first time I came here, was for my birthday and I got a full body message....so relaxing, and worth the $$. I decided to start coming there to get my hair done. By sheer luck, I got in with Stepahine who turned out to be the best hairstylist/colorist I've ever had. I allowed her to be creative and give me her expert types and he really knew my hair and gave me wonderful cuts and colors everytime. \r They also have wonderful hair products and the atmosphere beautiful! \r Pros: Stephanie, massages, atmosphere Cons: pricey, but worth it! more

To make a very long story short i paid $180.00 for highlites and a blowdry that came out awful. I also got a massage a month later and im pretty sure the masseuse i had was new because she had no idea whats he was doing. Way over priced. more

I love this place! From the moment I walked in the door I was pampered. The building is beautiful, the rectionist was kind, I was offered a beverage and personally taken to the spa, located downstairs in a quiet serine area. The woman who performed my facial was well informed and very proffesional my skin has never looked better. I can't wait to go back! Pros: Service, Ambience, building more

We organized a spa day for a birthday, we were told we'd have the place to ourselves-lie number one We couldn't bring in our own food -they said they served lunch for $10 per person- sandwiches, fruit salad and vegetable chips. For 10 people we got a plate of 8 half sandwiches and a bowl of plain chips. the service I requested was $90 on the webiste- there it was $150 At the end we were told the package we bought our friend wouldn't count as a package becasue we didn't buy a gift card. This meant lunch and gratuity was no longer included. All of her services had to be paid a la carte which made them more expensive. So the few of us who stayed to the end had to scramble to come up with the money in front of the guest of honor. Horrible! Cons: over priced, rude front staff, misleading more

I tried to book an appointment to get my hair blown dry before my Salem wedding. I was told that my only option was their $300 ""bridal package."" I explained that I only needed a blow-out, but they said too bad, that will be $300. I asked what if I said I wasn't getting married and just needed a blow-out? They said, we can't do it because it's a Saturday and it will be too busy. Who needs that kind of attitude? Cons: Attitude, Attitude, Attitude more