Alternative Automotive

It is always a pleasure to have my Lexus service done at Alternative Automotive. They are friendly, professional, timely and the cost is reasonable. more

After service the vehicle performance is felt while driving. more

Called for an appointment and got in right away. Needed Camry checked over before a long road trip. Found a leaky water pump and replaced it. Took me back and showed me the old leaky one. Watched as friendly mechanic installed the new and checked everything else. Personal and trustworthy service at a price well below the dealers. Have had 4 Toyotas serviced there and always a great experience. more

Quality work cost effectively provided more

the service here is so good that I am considering keeping my old lexus just so that I can keep coming here. more

I have had my older model Lexus serviced and repaired by Alternative Automotive for 9 yrs. I have always received quality repairs but more important I have total confidence, as a woman, that I am treated honestly and fairly with recommendations and and service pricing. I highly recommend Steve's auto shop for Lexus servicing. more

Friendly and reliable. more

I had a problem with my Toyota Rav4 factory installed alarm system. The main chip failed and I needed to return it to the LA dealer where I purchased it for it to be covered under warranty. San Diego dealers use a different alarm company for their dealership installations and would not cover the alarm under warranty. I needed to get this done quickly since the car alarm would activate without notice and it was possible that it would fail completely and not deactivate with the keypad (according to the LA dealership). It would take 4-6 hours for Toyota to replace it (per the warranty contract with Toyota). I asked Steve for another option and he said that he would take it to a car electronics shop across the street from him (Quintex) and get his opinion on my malfunctioning alarm system. I untimately had Quintex remove and replace the system since Toyota was not going to assist with the chip problem unless I brought it back to LA. Steve and Michelle were very understanding of my situation and presented the perfect solution to my problem with my Rav4. I will definitely go back to him for repairs and any other service related work vs. the dealership. Steve and Michelle are a great team! more

FAST AND FRIENDLY SERVICE, WHAT A CONCEPT. more

Steve, Michelle, and staff are efficient, knowledgable, and have a sense of urgency. They do their best to accommodate their customers. Alternative Automotive is a hidden secret! more

Great Service--Reasonable, Speedy and Honest! They serviced my Lexus for many years, and now I look forward to Alternative servicing my Prius far into the future. more

See above. more

We have been bringing our Lexus them for over 8 years. They have always fixed the problem . Don't try to talk you into work that doesn't need to be done. Give you a discount for cash or check. Would highly recommend them. They service and repair most Japanese cars. more

Great response to questions on the phone as well as service questions. Felt confident in the entire process. Wish you were open on Saturdays. Thank you. more

It is good to have Steve back at the helm. Nothing is more important than trust, and Steve has mine. more

friendly and caring and helpful more

My car runs like new. Thanks. I leave your establishment with nothing but GOOD. more

I have used Alternative Automotive for 12 years. They provide exceptional service for my vehicle as well as the best customer service around. I would NEVER go anywhere else. more

Thanks for taking great care of my vehicle. I appreciate being told there's nothing wrong with my steering! Thanks, Bryan more

My first visit. Very competitve pricing. Wait time was good. In and out within one hour. I will be back. more