My entire stay was a nightmare, but when I left, it got even worse. When I was finally moving out, the maintenance person broke a pipe in my apartment trying to move out the washer and dryer. She quickly turned off the water and I left town. When I came back the next day to get another load, I found that the water had not been turned all the way off and the apartment was completely flooded. All of our things were ruined but they refused to pay for any of it. My friends that had stayed in Alta Springs had warned me that I would be charged enormous maintenance fees after I left, so before I left, I made them inspect the apartment and put something in writing confirming that I would get back my full deposit. I also made them put in writing that the flood was caused by them, so I would not be charged for the extensive water damage. Sure enough, about a month later, I got a bill in the mail for thousands of dollars for the water damage. The letter was sent by the same person that wrote and signed the document which stated that I would not be charged. I called her out on it and she lied right to my face claiming that she didn't right the letter. When I produced the righting, she agreed to drop the additional charges but still refused to refund my deposit. Although I could have easily won in court, I had started a new job and was living in another state so it wasn?t worth it. Alta Springs know that most of their tenants are students and don't have time or money. They will take advantage of you every way possible. I've never seen a staff that was more unethical in my life.
Cons: Seriously, I've never hated anyone in my life more than I hate the staff at Alta Springs
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