Unfortunately the office manager Jenna had been promising me a quote over a week. Everyday I called/emailed reminding her to PLEASE, PLEASE send me my quote asap, I need the work to begin.......it's been a week already. Also reminded her that my HVAC/hot water system is not working, that I have paying guests depending on vacationing at my house. Needless to say the frustration leading me on for over a week. I called over Sat/Sun relaying my frustration to Jackie, it was only then I got a phone call from Jenna. Telling me that they were not doing business with me. WTF kinda employee makes that call while the owner is out of town. I know this personally by a friend. All the above could have been avoided had JENNA called and informed me she had emailing problems with their quote program. By the way, Jenna is the ONLY one that does quotes in that office.......... good luck to anyone choosing this company It's really left a sour taste. March 28, 2021
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