Alpharetta Internal Medicine

I just read the scathing review so I had to respond! I have been using this practice for 4 years and I loveit!! Dr Caldwell is fantastic, her nurse is friendly, concerned and very prompt (today my callback time after leaving a messge was less than an hour, and that was just about faxing some info to another doc) I have NEVER waited weeks for lab results, more like 1 or 2 days. I have NEVER waited months for an appt, more like a week to a week and a half because Dr Caldwell is so liked. AND they have Saturday urgent care hours during flu season, Oct-Mar, I believe. I HIGHLY HIGHLY recommend this practice to everyone. Pros: Smart doctors, friendly staff Cons: NONE more

This practice is simply horrible. There is no better way to describe it. Patients are NOT treated with the proper care they deserve. It takes days, sometimes weeks to even recieve lab results...that's if the lab doesn't lose your sample! There have been several times patients have had to come back in and have their labs re-drawn b/c the lab lost it the first time! That is horrible. The nurses are very rude, and seem like they have better things to do then help the patients. It takes MONTHS and MONTHS to get an appointment with your doctor. Unless you have a "runny nose", you have to wait at least two weeks to see your doctor. Their office managment is terrible. It seems like all they care about is making money. They continue to take on new patients when they can't even handle the ones they have. The turn-over rate in that office is unreal. From front office staff, nurses, and now even doctors (PA's/NP's), it seems like they can't keep anyone in that office longer that a few months. Considering their practice is internal medicine, many of their existing patients are elderly, and need the best care they can get. Something you will not find here. It takes days to get in touch with a nurse (if they even call you back) When it comes to your health, you should expect exceptional care, and that is something this practice is lacking!! It is a HORIBBLE enviornment, and I would NEVER reccommend anyone to go there...for the sake of your own health!! Be smart, stay away from Alpharetta Internal Medicine!!! Pros: none more

I have been using this practice for over a year and have been most pleased. I have not experienced any of the issues that others seem to have, perhaps it is in the choice of the doctor. It is not fair to obliterate the entire practice for the faults of one or two doctors. I highly recommend this office to anyone looking for a great primary care physician. Pros: Always on time - never a wait more

I would not reccomend ANYONE going to this practice. Not only do they treat there patients terribly, but there employees as well. Being an employee and Patient there, i can tell you in all honesty, they herd their patients like sheep. All they care about is money. They overwork there underpaid employees, and not only that, but they insist on ALWAYS taking on new patients when they cannot even give proper care to their established patients. The majority of their patients are very elderly with multiple problems and some of their issues are very life threatening. When it is in regards to you results, medication, anything? They don't care, they will get to it when they can. To even be able to speak w/a nurse, you have to wait 24-48 hours for an answer, regardless of the severity. So if you are a patient here or are becoming one, don't get frustrated w/your nurse, or the front office staff. Who the complaints really need to be made about are Yolanda Watterson. She as an office manager enforces these rules on the employees and puts them in a situation to put patients at risk. She demands we continue to take on new patients knowing that that is putting even more of an overload of work for the staff and that patients are not getting appropriate care. Why does she do it? B/c all she cares about is money. That is why she has such a high turnover rate in employees b/c everyone QUITS! She should be reported to the Better Business Bereu! Take my advice...........DON'T GO THERE! more

I have been using this medical practice for over a year. I have been very happy with the friendly staff and feel well cared for by the physician. I like the fact they can do bone density scans, treadmill tests and laser treatments on site. Pros: parking is close and no charge. Appointments are on time. more

Do not see this doctor if you want to keep your health. His lack of knowledge and I don't care attitude is appalling. His staff is incompetant. His scheduling is terrible. He does not keep good records. Heck, his records are a disgrace to doctors everywhere. He gets your name wrong, your gender wrong! and much that is documented is not even accurate. He is being reported to the AMA. I tried calling his office, but neither he nor his staff cared that he does not even read your medical history or the fact that he makes many mistakes in his so called medical records. He admitted they were wrong, but his attitude was "so what". As hard as it is to believe this, please do. Pros: none Cons: uncaring, unprofessional, unknowledgable, cold, incorrect records and diagnosis more

THE WORST DOCTOR I HAVE EVER HAD THE DISPLEASURE OF SEEING. RUDE, UNPROFESSIONAL, TERRIBLE STAFF, LATE WITH RESULTS OR NO RESULTS GIVEN. TAKES NO TIME WITH YOU AT ALL. DOES NOT ANSWER QUESTIONS. A TOTAL JOKE. DO NOT SEE THIS DOCTOR. CARES NOTHING ABOUT HIS PATIENTS. WORKED IN MEDICAL FIELD AND I KNOW A GOOD DOCTOR WHEN I SEE ONE. AM ALSO MIDDLE AGED. THIS IS THE WORST DOCTOR. F- - - more