When you contact All-Waste, you deal directly with the owner. Sometimes, that's good. Not here. We wanted to switch to this company because we were quoted 35% savings. We told him what that was, asked him if he agreed, and he replied, "sounds good". It's almost as if he doesn't completely read what you email him, which makes communicating with him very difficult. Don't even try to ask him what the lenth of contract will be, we still don't know and we asked four times! He then decided on his own, that he couldn't do it for the price he agreed to, so he asked for a copy of our current Waste Companies bill, "to make sure the discount is right." We called him out on the bait and switch, and will keep our pricer but professional company.
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