All Pro Basement

Stay away from this business. It is not registered with BBB as their website claims. Offers good prices but fails to return to complete work. Calls and emails are not answered. I found this out the hard way and paid for the work in full.\r March 20, 2011 review has been written by All Pro themselves. Keep researching and you will find no satisfied customers. more

This customer never had the annual service done since we install the sump pump after her sump pump failed due to no maintenance she hired a plumber to install a new pump and she ask us All Pro Basement to pay for someone else's work she avoid our warranty by letting the plumber replace the pump.We recommend that all sump pump should be service once a year. more

Unfortunately, we've had a bad experience related to All Pro's warranty. Our basement flooded last spring due to a sump pump failure installed by All Pro, which was under warranty. After several conversations, in a September 10,2010 email, All Pro agreed to pay for the replacement of the primary sump pump. They said their office would ""mail a check soon"". As of today, we're still waiting for payment. We do not receive responses to our telephone calls and emails even though their website says they have a team to handle these issue through to resolution.\r \r Their website also says in big, bold letters that they are ""in good standing with the BBB"". I doubt an 'F' grade qualifies as in good standing.\r \r Do your homework - buyer beware. \r more