Alexander's Master Care Appls

I`m really surprised! How can somebody wrote such a fake reviews?!?! How could you say that Del's has been providing poor customer service?! They are the best in the city! Everybody should know that this is the best of the best company! more

Good afternoon, Thank you very much for your excellent services. I will highly recommend your company to anyone! more

Very good services! Highly recommend! :) more

Thank you again for all your help . If anyone asks, I will definitely be referring them to you! Have a great season! more

Poor customer service. They have come out to my house four different times now and at this moment I am being told all the work can not be done we will have to come out again. They had my parts for over two weeks and finally when my refrigerator stopped working all together and they decided to come after I had to go out and purchase a stand up freezer to hold my food. The tech is wonderful but the scheduling of their appointments is very poor. They took my money and haven't even finsihed the work. They sure wouldn't come to the house without you paying first why should I have to wait this long for service? I would not and will not ever refer to company to any of my clients or my friends especially if I want to keep them as friends. more

I guess they don't want any business. They are the only reccommended Maytag dealer repair shop in my area. I have called and called and called and they keep promising me that they will come out and then NO ONE COMES OUT OR CALLS ME-- THE ONLY ANSWER I GOT WAS ""the man couldn't get a hold of me""!. That is strange because their number isn't on either one of my phones and they didn't EVEN leave a message to call them back due to they couldn't reach me????? Approx. 8 weeks now, going on 9 weeks and no one still has called me back or came out to my home to help me. The last time I called the girl who answers the phone was sick and told me she didn't know why no one hasn't come out yet and then she put me on hold and NEVER CAME BACK TO THE PHONE!!!! The time before then, she promised me that the owner would call me back. No owner has called me back. Well, I am calling Maytag today because I spent alot of money at Home Depot for my appliances and if they are the only service people that are responsible for repairing my appliances when I need someone ---I am in real trouble. I am dumb founded that they are even answering the phone if they don't want to service Maytag customers. dah........... HELP!!! vcm Pros: None they are HORRIBLE! Strike two....in your reviews, one more and you are out. Cons: They wont come out or call me back even to talk to me!!!!!..... more

The people at this store can not fix anything to save their lifes. I bought a 3k plasma tv from Best Buy and it recently broke but was covered under extended warranty when I purchased the tv in VA. These people were sent out to fix it and took it back to their shop a month ago, I can not get anyone to respond to my calls. The people at Best Buy said the people who came out to look at it must tell them they cant fix it, which obviously they cant since it has been gone a month. I think the people in the shop who can not fix the tv dont want to admit it to Best Buy, or they are trying to take advantage of me being a senior citizen. Cons: Poor customer service, Idiots, No common sense more