There is no number that can describe my total experience with Advanced Metal Roofing. They are so beautiful and wonderful. Like I told Duncan, when he came out here, people don't understand the frustration that I went through just trying to get someone to answer the phone. All the different companies I called and left messages with on their machines! When I called Advanced Metal Roofing, I got a live human being. The receptionist cared so much. She could tell that we really needed to get our roof fixed, and she set an appointment and had someone out by the end of the week. It flipped me out! I thought it was going to be months and months and months and...
I hugged all the workers when they came out. They must have thought I was nuts. It was just so frustrating though, to get people to do something, let alone to get them to do it when they say they will. Advanced Metal Roofing has good customer service, and the respect they have for the customer is wonderful. I know they're just doing their job, but they really made me feel, from the moment they were here, that everybody cared about my situation.
My experience with Advanced Metal Roofing was a totally different experience than what you get with most businesses. I was so frustrated at first, and then I finally found the people who would take the time and really cared. That's nothing a company can teach, it's something that's learned from life.
The house is so much warmer now. I can really feel the difference having a new roof makes, even in this weather. And none of the commercials you see talk about the fact that the traffic noise is much quieter afterwards too.
I would recommend Advanced Metal Roofing to anybody. I have no complaints. From talking to the receptionist, to Duncan coming out, to even the workers, my experience was beautiful and wonderful. I just thought they would collect the trash and stick it in the container, but they hauled it all away just like they said the would. I'm not used to people sticking to their word.
I would recommend even my worst enemy to Advanced Metal Roofing. I can't praise them enough. It was just really neat to have such a wonderful experience. They are a blessing, and saved us from a lot of financial heartache.
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