Initially a happy customer;smooth process signing up for and moving into the unit.The problem is poor, unethical mngt who does not abide by their own contract.Upon turning in proper notice to vacate my unit by the end of the month, I proceeded to move the majority of my things out that day.I relocked both my units to return at a later time to finish moving.Once I returned, I found that I was completely locked out of one of them.I call the next day and mngt confirmed for me that it has already been rented out to another tenant.When I questioned mngt as to why my unit was entered while my account was paid in full, in good standing, with the LOCK STILL ON, the only answer I got was that it was COMMON PRACTICE to do so.What??? They entered and re-rented my unit (items still stored) without my consent while I was still under a CURRENT contract.All I got from them was a halfhearted 'sorry' without any efforts to right their wrong.Serious disregard for their customers.Take business elsewhere!
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