I have been going to Acredale Animal Hospital ever since they opened their doors. I have been a customer since the very begin. I have been trying to get an appt for my dog to get her pills, and booster, and have been unsuccessful. I called in and the girl said get here when we open, and just come in as a walk in. I got there at 8 when they opened and told the girl I was there, and no one talked to me the whole entire time. There were 3 patients seen in the 2 hours. Those with appt would come in a be seen immediately. I waited and waited. At 10 I asked the lady what it looked like, she said she could tell me anything. I said ok, well let me go ahead get her pills and get a copy of her files. She came back with the pills, I said and her files. Because the girl was so dagone rude, I said no Im taking her files and Ill go to another vet. She said Im sorry you feel that way- she said you were a walk in- I said no one has talked to me, no ones said anything, in my mind I was like your so rude forget it, I said it looks like yall are too busy. She said Im sorry you feel that way, not nice either- so I said, no your not! It looks like you dont need my business anymore. Yall dont care about me, you have enough people to keep you going. And I left. Im appalled the way this girl was talking to me- rude. Ive been going there since they opened their doors. I have been a customer for as long as theyve been opened. Its also made me mad the last couple of times Ive had an appointment- Ive still had to wait at least 40 minutes to be seen. Just ridiculous. I know I was a walk in- but there was no customer in with a dr, no one in the waiting room, and then this girl talks to me like that- no I dont think so. Recommendation- avoid the wait and the rude staff- go somewhere else-
Pros: Close to my house
Cons: Long Wait, Rude front desk girls
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