Acacia Property Management Inc

Acacia Property Management found tenants that seem to fit the bill for me. They also always have a quick response to my request via phone and email. As far as I'm concerned, Acacia has definitely earned 5 stars from me. more

I have several homes managed by acacia. They are very prompt to let me know if there is an issue with the properties. The online statements are really handy as I travel for my Job. Rent payment are on time and my bills are payed promptly. So in al I’m very happy with the service I receive for them. I would high recommend them. more

I have a rental that they manage for us that we have always been able to reach them . They are very prompt with anything that is requested from them. Very happy property owner more

Avoid at all costs. Poor to no communication skills with us and the tenants. Terrible accounting department. I cancelled our PMC contract with Acacia, and have yet to hear back from them on several outstanding issues. Only deal with Acacia if you wish to look forward to going to small claims court to get money due to you. I would give 0 stars if I could. more

I am currently a renter I give this agency five stars because your agency is real good. more

I hired Acacia Property Management to manage my rental house and I would not recommend this company at all. I had two very bad experiences with this company. I had two renters break their lease, utilities bills not paid, property taken and then they were showing my home without having it cleaned when they could have used the renters cleaning deposit to do so. more

BAD SERVICE, I suspect the positive comments below are from owners, not renters. Just got started with 6 months prepayment, items identified as needing repair at the signing, the STOVE, smoke detectors still not fixed and no emails or phone calls have been returned in over a month. Owners should care, this lease will expire on exactly the due date! more

We knew we were in trouble last year when we had our first maintenance callas and email to Acacia and received not response. A day, a week...more phone calls, emails. Nothing. So we looked up the reviews and found that the property owners were satisfied, but the tenants were most definitely not. Of particular concern was how many posts about Acacia keeping the deposit money. Fast forward to the spring time. Our lease was up for renewal in July, so we began calling and emailing to extend our year. (And yes, while there was no customer service of which to speak, that was less of a hassle than trying to find a new rental and incur additional moving expenses. Plus, the house is/was beautiful.) We finally got verbal confirmation that they would extend our lease, but no paper work ever materialized. More calls. Now it is July, our lease is up, and by the terms only need to give us 20 days to move out. Thankfully, we were in position where we could buy a house. And we did. And, just like the other negative reviewers state, Acacia saw fit to keep the majority of our deposit. We have called, left messages and emails so they can explain the charges, but we have had absolutely zero response. Of course this doesn't surprise us, but it they think we are letting them walk with our money, they better think again. What they are doing is criminal. A company cannot just decide to keep other people's money. There is NO WAY that the house needed the deposit money in order to get it ready for the next tenant. Look, if you are a property owner and your experience with Acacia has been satisfactory, then I'm happy for you. But you need to realize that this company is a representative of you, and they have absolutely no regard for the people living in your home. And to the people whose house we lived in for over a year: Your house is beautiful. We loved it. We took excellent care of it, as if it was our own. You could not have asked for better tenants. And if I were you, I'd ask Acacia what they did with the deposit money. Because I'm telling you right now, there is no way they put it back into your house. It didn't need it. more

I liked renting from Acacia. They were helpful when they needed to be, and pretty much left me alone throughout my lease (which is what I like). I did not need to call them very often when I was renting from them, but after I moved out when I called about the move-out inspection they got back to me pretty quickly. more

Poor customer service from the beginning. I would never rent from them again. They don't care about the tenants that are renting. Never return phone calls or emails. Left the house in better shape then when we got it and still they kept 3/4 of our deposit. more

I only hear from them when necessary and they are always very courteous. Over the phone and in person they are very nice. more

Acacia has been in charge of my rental for over a year now and I am very happy with the service they provide. Very convenient. more

By far the most professional management company I've ever had the opportunity to work with. I have been with them for a few years and they are very easy to deal with. more

Great managers here and I love the office. They are so nice to me when I bring rent by. I never have any issues with them at all. more

Everyone I have dealt with over the years at Acacia is outstanding! Very professional and understanding when it comes to the needs I have as a renter. more

Acacia is a great company to rent from. The house I live in is well taken care of and you can tell. I have a piece of mind here that I haven?t had anywhere else. All maintenance issue are resolved very fast. more

I have been working with Acacia for several years and each and every moment has been exceptional. I have always been treated as an equal - with respect and professionalism. Allen particularly has made it clear that my investment and the management of it is a priority because I am a paying client. I appreciate all of the hard work! Kudos!!! more

I have appreciated the job that you have done for me from a distance and would recommend Acacia Management highly. Living abroad and having rental property can be difficult but you made it simple, Thanks! more

As a tenant, Acacia Property Management treated me well while I was renting from them. Whenever I placed a call into them with a concern, they responded themselves or by having the owner call me back to handle whatever issue I may have had. I personally have enjoyed working with the staff of Acacia Property Management. more

Acacia Property Management found tenants that seem to fit the bill for me. They also always have a quick response to my requests via phone and email. As far as I'm concerned, Acacia has definitely earned 5 stars from me. more