We contracted this limo for 7:15 pm until 1:15 a.m on July 14, 2007. We pre-paid for the service as insisted by our driver. He dropped us at a restaurant and left rather than staying in wait for us as other limo services do. After dinner, the van was not waiting for us. We called the driver who stated he went for dinner and would return in 10 mins. After 10 mins of us standing in the lot, we phoned again and again - each time a different story; 1) the van broke down and has a flat, had to tow it and get a replacement van, 2) After dinner I went out to the van, it wouldn't start, it is being jumped now, 3) Be there in 10 more mins...this went on for 1 HOUR! He pulls into the lot (from the opp direction of town after stating he was in town for dinner) and starts cleaning the van. We board and notice chip crumbs and the sound of him tossing bottle caps into the garbage. He had moved our belongings under the seats to hide them from the other party. We said we wanted a refund and he agreed. He then said, ""You caught me in my lie,"" with a smirk. Not funny to our group of 14 women that were outside waiting in the lot for an hour!
Cons: Terrible customer service, double book, deceitful/liars
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