ADT

I had an amazing experience with ADT Home security system! Their installer were on time and polite. He quickly installed the home security system while explaining its functions to me. Thank you for increasing the security of our house! more

I had an amazing experience with ADT Home security system! Their installer were on time and polite. He quickly installed the home security system while explaining its functions to me. Thank you for increasing the security of our house! more

Todays ADT installer did a wonderful job installing our alarm system and explaining how to operate our new system. more

Todays ADT installer did a wonderful job installing our alarm system and explaining how to operate our new system. more

Try other alarm systems but not this one. They are only after your money. The sevice is just very low and bad people. Do not waste you money with ADT. more

Try other alarm systems but not this one. They are only after your money. The sevice is just very low and bad people. Do not waste you money with ADT. more

The ADT Security sytem that I am having now is with me for almost 2 years now. I met minor problems like false alarms and my remote keeps on getting lost! Well, it's my bad. I would recommend this system! more

The ADT Security sytem that I am having now is with me for almost 2 years now. I met minor problems like false alarms and my remote keeps on getting lost! Well, it's my bad. I would recommend this system! more

Great Guys, pro installer! Would use again. more

Great Guys, pro installer! Would use again. more

Customer Service is TERRIBLE. I had a ""first call"" appointment scheduled from 8:00 - 9:00 am today. At 9:00 am I called ADT to find out why the technician had not shown up on time just to discover that they double booked thier ""first call"" appointments. No, first call appointments mean that you are the FIRST appointment for that day. I took off work (my work day starts at 6:30 am) to wait for the 8:00 am appointment. Its 10:17 am and no one has shown up yet. Thats 1/2 day of time off and is unacceptable. Oh, and the best part, they still want to charge me the $25 service charge fee for the technician to come to my house 3 hours late. What choice do I have but to pay it? Well, come 4 more months I will have a choice, to not continue service with ADT and I will go with the different service company. Update: Customer service finally responded positively offering a full apology and two free months of service. It doesn't mean that I'm happy with ADT, especially after the rate increase in the middle of my contract period, but I do appreciate their attempt to make the situation right. more

Customer Service is TERRIBLE. I had a "first call" appointment scheduled from 8:00 - 9:00 am today. At 9:00 am I called ADT to find out why the technician had not shown up on time just to discover that they double booked thier "first call" appointments. No, first call appointments mean that you are the FIRST appointment for that day. I took off work (my work day starts at 6:30 am) to wait for the 8:00 am appointment. Its 10:17 am and no one has shown up yet. Thats 1/2 day of time off and is unacceptable. Oh, and the best part, they still want to charge me the $25 service charge fee for the technician to come to my house 3 hours late. What choice do I have but to pay it? Well, come 4 more months I will have a choice, to not continue service with ADT and I will go with the different service company. Update: Customer service finally responded positively offering a full apology and two free months of service. It doesn't mean that I'm happy with ADT, especially after the rate increase in the middle of my contract period, but I do appreciate their attempt to make the situation right. more

When I needed a security system for my new condo, the only company I trusted was ADT. Their salespeople didn't try to oversell, and they let me know exactly what I needed and what I didn't. more

When I needed a security system for my new condo, the only company I trusted was ADT. Their salespeople didn't try to oversell, and they let me know exactly what I needed and what I didn't. more