I work for Whipple. One thing that is consistent all year round is our highly professional technicians who we send through drug screens, background checks and rigorous training to make sure that we are top of the line performers for our clients. We don't have the lowest prices but we will have the best warranties, the best customer service and 24 hour services for anyone and everyone.
I have seen comments about us being a "rip off" and how Whipple employees are nothing but "scam artists" and the like. As a manager, if I ever saw any of my employees taking advantage of any of our customers, they are fired on the spot. We do not tolerate bad customer service. So much in fact that we have a strenuous training program for all new employees both in the field and in the office. I know, because I have helped create that material! I also know that our owner will do anything and everything to make sure our customers are happy.On a personal level, I rated our company a 4. No company is perfect.
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