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Businiess name:  Jay Movers
Review by:  citysearch c.
Review content: 
DO NOT HIRE THIS COMPANY. THEY STOLE BOXES OF OUR BELONGINGS AND $350 IN CASH. I have never written a review on Yelp, but feel so strongly about Jay Movers that I signed up to warn potential customers about them. We hired Jay Movers upon the recommendation of a friend. Because they were recommended, we didn't check their Yelp reviews, or any other reviews available online. If we had, we would have seen that Jay Movers had a history of theft. On the day of the move, things went smoothly. They milked the time on the 2 miles between our old apartment and our new one, weaving through downtown, "lost." After all of our things were moved in, the movers gave us a sob story of hardship, pressuring us to give them a hefty tip in cash. A week or so after the move, we noticed several boxes missing, one of which was a box of decently expensive knives we had received as a gift. We also noticed a large quantity of cash missing. Once we had ascertained that these boxes were, in fact, missing, we called Jay Movers management. After avoiding our follow-up phone calls for weeks, the owner, Jay, rudely told us that he would compensate our boxes for 30 cents per pound, and refused to consider any other sort of compensation for the missing items. He essentially admitted that his movers stole, and that 30 cents per pound was their compensation policy. When we asked for a partial or full refund for the move, he yelled, "I'll see you in court," and hung up on my fiance. I've filed a report with the Better Business Bureau and the Department of Transportation. PLEASE DO NOT HIRE THIS COMPANY. If there is a problem, they are not willing to take responsibility for their people. Honestly, I don't want them inside any more homes. KEEP YOUR BELONGINGS SAFE. Hire a different company.

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