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Businiess name:
Saddle Peak Lodge
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Review by:
citysearch c.
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Review content:
I was there in August 2006 for my daughters birthday and the service and food need improvement. Dinner for 4 was in the low $400's and I don?t mind paying for excellent food and service - which was not the case. The waitress was slow and forgetful. I asked the manager how long the waitress had been employed at the Lodge and his answer was many months and yes, she could improve - keeping an employee who is not cutting the mustard is just bad management. I had to ask at least three times for different condiments-water-and other beverages, the food was less than satisfactory the meat was chewy, the bus staff was slow. We dined outside and the scent of summer evening was nice but when I walked back into the Lodge the smell of old food was heavy in the air. The plants / trees need more attention, there was some type of plant / tree that had long thorns, and you guessed it, due to poor trimming / pruning I was hooked in the side of the face. I mentioned the injury to the manager and his comment was "We pay a lot of money to have the plants and trees pruned and trimmed." It is not how much you pay; it is how well you MANAGE! The location in the mountains and ambiance as a lodge is very good. Overall I would rate Saddle Peak Lodge as having less than satisfactory management (as per the Saddle Peak Lodge web site Ann G. Ehringer, Ph.D.
is the owner), and absolutely less than satisfactory food and service. Thank you for taking the time to read this review.
Pros: Nice Lodge, nice location
Cons: Less than satisfactory management, service, and food
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