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Businiess name:
Pebble Creek Family Dentistry
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Review by:
Shannon L.
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Review content:
And now the final straw...I called yesterday to correct the scheduling issue. When I called I was very polite and asked for a better time. Three times I was hung up on even by Dr. S himself. Finally I was transferred to Dr King. I expla...ined the schedule conflict and in 30 seconds he had my appointment rescheduled for a time that worked for all of us. I was happy and my kids were happy. Today, however, I got a certified letter stating that they would no longer be seeing my children due to scheduling conflicts and I could be seen in another office. Just like that with no warning after I thought everything was good. So I will be using this avenue as well as others that are available to me to spread the word about the "awesome" service I got in this establishment. So fair warning out there to all of those people that expect some level of customer service in the office...IT IS TOO MUCH TO ASK OUT OF A CUSTOMER SERVICE INDUSTRY!! I look forward to spreading the word in this small town about the lack of professionalism.
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