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Businiess name:
Bertani Ranch Steakhouse
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Review by:
citysearch c.
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Review content:
My husband had stumbled across this restaurant a few months ago, so I thought it would be a nice place to take him for his birthday the day after Christmas. We had a party of 10 and apparently they had several large parties that evening and so we had to make our reservation later (7:30) than we expected.
They had one young man waiting on us. At first it started out well. When the food started coming out (salads first) he put the wrong ones in front of several of us, so we had to switch plates around. Then the food came out. I had ordered my steak medium and it came well done. Another person ordered theirs well done (not the same cut of steak) and it was dry as a bone. She ate mine and they had to cook another for me. He again put the wrong sides with the wrong person, so we played musical plates again. My husband ordered the special "surf and turf" (filet and lobster) which he said was marvelous. The ribeyes and porterhouse that were ordered were good, but were quite pricey. Only one size of porterhouse (32 oz) is available.
The waiter did overhear us talking about my husband having a birthday and did bring a creme brulee out with a candle, which was nice of him. However, he never offered dessert, after dinner drinks or coffee to anyone else. He just brought the bill. When we inquired about desserts-he just rattled them off instead of bringing the dessert tray that my daughter had seen on the way to the ladies room. My daughter and I split a brownie sundae (purchased-not made in house- pieces of brownie-cookie bites) and someone else ordered Italian cream cake (which was very dry). The waiter offered a cheesecake instead of the Italian cream, which was accepteable, until a hair was found. At that point we settled the bill and left.
Unfortunately, There will be no trying this establishment again.
Pros: Christmas decorations were nice
Cons: service, quality, price
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