Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Shipley Energy
|
|
Review by:
citysearch c.
|
|
Review content:
Our central air unit started making a horrrible noise the Thursday before the Memorial Day weekend. I called Shipley (out of York PA) since we had work done by them before and I was very happy with their service. They were able to get a tech out that evening and he diagnosed the fan motor had died. He said he would have to do some research to see if they had a new motor or if he would have to order. I also asked him to get me some prices on a new unit (since ours was 13 years old). He promised to call me back Friday morning. After not hearing anything by mid-morning (and being concerned about getting the unit repaired before the hot holiday weekend), I called the technician and left a message requesting a call. By lunch, I had not heard anything so I called a third time. Long story short, he never called me back. I ended up taking off of work and calling around to several companies until I found Scott at AC&H Services in Carlisle. Thanks to him, we were able to get the AC unit working by the weekend. I never did hear back from Shipley, that is until I got their $181.90 bill in the mail. I've called Shipley twice to discuss the bill and each time was told I would have to speak to a manager (who was unavailable at the time) and promised a call back, which never happened. I also submitted an email through their site on June 21 and still nothing. I'm very disappointed that Shipley's service has declined so much since I last used them.
Cons: failure to followup as promissed, can't reach a manager
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|