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Businiess name:
Pinky's Pupu Bar & Grill
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Review by:
citysearch c.
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Review content:
I used to enjoy Pinky’s because of one or two items and one specific drink. I was willing to put up with the loud acoustics, rowdy patrons, and less than stellar service because of the location and I liked the old manager. Recently things have gotten worse and the staff has changed including the manager. I can honestly say that I take every opportunity to tell people to go anywhere besides Pinky’s unless they want cold, badly prepared food, poor service, uncomfortable chairs and an unreasonably loud experience.
A few months ago two massive roaches crawled across my foot. Now the restaurant is on the canal and these things happen. I told the manager and he was really nice about it and even discounted my meal. The next time I went back the new manager was on duty and it was a disaster. I first ordered soup, and it was cold, then a replacement entre that was inedible, and finally settled for a medium well done burger because, seriously, how hard is it to cook a burger. Evidently it’s a challenge because even our waiter agreed it was bloody. I eventually decided the leftovers in my fridge had more appeal and did not replace the order.
That same night a patron sitting at the next table grew weary of my talk about poor food and began to verbally abuse me stunning everyone at the table. Instead of confronting the obviously wasted patron the manager and waiter allowed him to verbally abuse our table and that is totally unacceptable. This experience showed me that change is not always for the best and that the new management seems to be doing their best to run Pinky’s into the ground. Hey guys, it’s working.
There are way too many great places to eat so don’t waste your money or your time at an establishment that doesn’t care about their guests and serves up consistently poor food along with their cockroaches.
Pros: Nothing
Cons: Noise level, poor srvice, bad management, terrible food
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