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Businiess name:
Mosun Sushi - Club M
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Review by:
citysearch c.
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Review content:
I went here last night with my friend and we put our names in for the dining room. Angela at the front said we'd have to wait at least 30 minutes for a table and instead suggested the overly-crowded, badly-lit sushi bar. We declined and said we'd have a drink at the bar until our table was ready. 10 minutes later, we saw her seat a couple in the DINING ROOM. I asked her why they were seated before us when they came in AFTER us. She said that they had put their name in earlier that evening and had come back, giving them priority. I did not believe her because she was flustered when explaining. I asked her when our table would be ready and she said a few minutes. I went back to the bar and within 5 minutes I saw her seat another group in the dining room! I didn't want to wait anymore so we decided to pay our bar bill and leave. When we were getting up from the bar, she came over and said our table was ready (after she seated 2 groups before us) and I told her thanks, but we're leaving. The smirk on her face was obvious and without saying a word or questioning why we were leaving, she slammed the menus back into their box and attended to the next couple that came up to ask for a table. Angela is a detriment to this restaurant and will surely lose business in the future. She has no idea what customer service is and her high-and-mighty attitude is not well-received by patrons. I won't ever come back to this restaurant. I love sushi and eat out every night of the week, but will take my business elsewhere.
Cons: Bad service, run-down atmosphere, employees rude, gawking gross men
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