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Businiess name:
Broadway Auto Clinic
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Review by:
citysearch c.
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Review content:
I have had such a difficult time trying to find a good mechanic. Colleagues referred me to Broadway Auto Clinic and I had hoped that finally I found a company that was fair and trustworthy. I recently had some repairs done to my car for which Broadway Auto Clinic confirmed had fixed the issue. Furthermore, they had called and requested additional time (= additional $$) to further investigate the problem and communicated with confidence that the wheel bearing replacement to the tune of $300.00 had addressed the issue. The minute I drove it off the lot, the problem started right back up. When I brought the car back in they made a number of excuses, such as "well we only test drove it a couple of minutes" and "we can't know everything about cars." Then to add insult to injury, they said they didn't know what else to do and I would have to take it to the dealership to have it fixed. No refund, no apology, just an I can't fix it after they had charged me $300.00 to fix it. I am trying to dispute the charge through my credit card company but Broad Auto is providing false information. The way in which this was handled was extremely unprofessional, unethical and cowardly. I hope this review prevents an unsuspecting buyer from experiencing the same. I wish I had read the reviews here before going to Broadway. I never would have gone. I would have traded in my car like I was thinking about doing and saved myself $800.00. I ended up having to get rid of the car anyway.
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