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Businiess name:
Excel Granite
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Review by:
citysearch c.
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Review content:
People please stay away from this place, they just installed granite counter tops in my kitchen and OMG what a horrible job they did. First i had to chase them to schedule a time to take a template, they would set up a time and no one would show up, then come late and finally when came a week later instead of promised next day service were incredibly rude and disrespectful. While installing the granite, they made a huge hole in the wall without asking if it was ok or not to do that (because granite would not fit due to bad measurements), they hit the wall with hammer so hard it cracked it in two separate spots all the way to the ceiling. When i saw the hole and asked them why in the world they would think that it was ok for them to break my property they said: what is your problem? you would not be able to see the hole since splashier should cover it. Ok great!!! now i have a covered hole in my kitchen! But wait this is not the worst part yet. They had to cut out sink in my kitchen and screwed up the job so badly, granite cracked!!!! They are two crocks by the sink that they polished on purpose so i would not see when i inspected the job. I mean it did not click to me why they had to polish granite by the sink cut out and not anywhere else, now i know because they had to cover the cracks!!! This is not all yet!!! They put back splashers all around by granite and if anyone would see how it was done, would think that a 5 year old did it. You can see all the silicone and just looks like blocks or granite not even attached to each other. Well i was told that once it dries, it would be perfect!!! NOPE.
Anyways please please pay little bit more money and get it done elsewhere because this place is horrible. I called to complain and got yelled at, i hired a lawyer and will take them to court. Wish never new this damn place existed!
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