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Businiess name:  London Hair Studio & Day Spa
Review by:  citysearch c.
Review content: 
I was raised in Eugene and have heard about London throughout the years. i finally make enough money to go and have my hair taken care of professionally. Professional staff is not what I found. My first experience was a perm. The woman talked for two and half hours about her life, I felt like her counsler, I left exhausted. The next three days waited to wash hair , went to take a shower and my hair was not curly at all, I have super fine hair so I was suprised. I called and they rescheduled me with no cost but sat again in chair being a counsler two and half hours. She burned my hair. I sent my mom to a hair dresser named Trina she did a fantastic job. I needed my hair styled 11 months after bad perm, so relunctely I made a appt.with Trina. I arrived and a person called my name and I said to her are you Trina and she said yes. She took me to her chair and I said this is not where I thought Trina worked, she said they decorated the salon and she has a new booth. I again asked if her name is Trina and she said yes. We picked out a color to dye my hair and I wanted brown closes to my natural color. She mixed the dye and started to foil my hair and once again I asked if her name is Trina and she said yes. Later while she worked on my color a employee of London hair asked me what my name is I said Jessie Williams and she said I am Trina. Trina told the hair dresser & asked what color she was using and it ended up being goth dark black. Trina quickly rushed me to the sink to rinse out color. Fortunetly the color came out due to quick thinking on Trinas part. Trina did a fantastic job, she colored and styled my hair beautiful!! I would love to only see Trina but I have never been financially compensated the front desk staff doesnt know what to do if there is a problem or if a client wants her money back. I found out I can write a blog so here I am. I WANT FINANCIAL COMPENSATION FOR THEIR TERRIBLE EMPLOYEES WORK!!!!!!!!!!! be it free color and hair style something or I wont return. (nurse and doctor friends I will not recommend this salon.) jessie

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