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Businiess name:
Capristo Salon
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Review by:
citysearch c.
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Review content:
Hi my name is Dana Bannon of Capristo Salon & Wellness Spa. First i would like to extend my sincerest apologies to Client Papillion7 for having a negative experience at the salon. I never want a client to leave dissatisfied with their services and/or have a feeling of humiliation when they look in the mirror.As a Stylist I have always prided myself on my client consultations and continue to always have them even once the client is no longer "new". I feel that my job as a stylist is to have open conversations with the clients that choose me and to make sure that we reach a common understanding before even heading back to the shampoo area. If any significant length was removed or a style was created and it it was not what you had envisioned, i do apologize and please know it was not from any careless mistakes, not paying attention or being "scissor happy".As a stylist i pride myself on having a vision when creating a look on a client. That vision is a collaboration of what suits the face and lifestyle of the client but also what the client wishes to have as an end result and what i feel is a creative, unique approach. In this business we grow as professionals from not only positive feedback but negative as well. I do again apologize if your end result was not what you wanted and that i never intended for you to feel this way about your experience. I would like to invite you back to the salon so that we may sit down and i can possibly fix any problems you may currently be having with the cut. If not i can always recommend another qualified stylist that may better suit your needs.
Thankyou,
Dana
***As a stylist that is a little more recent to the Capristo Family i would like to say that the staff is some of the most qualified and highly trained set of professionals i have ever had the pleasure of working with. My fellow co-workers and I are trained in everything from Vidal Sassoon to L'Oreal Master coloring Programs. We take our careers seriously and put out our best efforts on each and every client. thank you**
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