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Businiess name:
Treasure Rooms Baby-Kids Furn
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Review by:
Sarah D.
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Review content:
Let me count the ways... For my benefit, and yours, the story must be told. It will help me relieve some of the frustration and stress this crooked enterprise has put on me, but it will also (hopefully) keep you from ever buying anything from these complete morons. In 2008 it was nearing the end of January. Over dinner one night my husband, Brian, and I began to talk about how we hadn't heard anything on the delivery of our furniture. I surely must be in soon we thought. The wonderful saleswoman Angela at Treasure Rooms told us when we purchased our furniture on September 22, 2007 that it would take no more than 12 weeks to come in. She assured us it was worth the wait because every piece was made to order in Canada. No problem we said. The baby isn't due until April. The end of December would still leave us plenty of time. Well the end of January is a little different than the end of December, so I decided to give them a call. I called first thing Monday morning and spoke to a nice receptionist, who's name escapes me. I asked if I could get the status of my furniture. I even gave her the order number since I had the receipt in front of me. She then tells me I'll have to wait and speak to our saleswoman Angela and that she wasn't working that day. She asked if I could call back tomorrow. Why Angela couldn't call me (two phone numbers were listed on the order slip) I don't know. The next day I called and spoke with Angela. "Oh they just arrived at our warehouse yesterday afternoon. I was just going to call you." Sure they did. Sure she was. Nonetheless, it didn't matter. Our baby furniture had arrived and our nursery would soon filled. She gave me the phone number of their delivery company so I could call and schedule a delivery date. I called the number immediately and spoke to a very scared young woman who explained to me that the girl who normally places delivery dates was sick and wouldn't be in until the next day. She said she could "try" and schedule the delivery for me, but it would take a little while for
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