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Businiess name:
Carpenter David G Do
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Review by:
Clay G.
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Review content:
My wife and I have gone to Dr Carpenter's office for over 15 years, however I have never been happy about the wait time incurred when going for an appointment. Today (1-23-2009) was the final straw and we are now looking for a new doctor. My wife and I recently changed medical plans (same medical provider) and simply called Dr.Carpenters office to request that they confirm a prescription for the new plan that was already in place prior to the change. My wife was placed on hold three times with two of those calls going to a voice mail and the third being hung up on. Unfortunately **NO ONE** in their office wants to do much of anything and getting assistance over the phone is a major ordeal.
Too bad as we really like the doctors, however the support staff desperately needs to know "WHAT" pays for their salary. We are now searching for a doctors office that actually cares about the patient. Does anyone have any suggestions??
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