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Businiess name:
Garage Billiards & Bowl
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Review by:
Casey S.
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Review content:
Ok... so we were there last night for a BDay party and we rented the room for the night and they didn't let us know about a minimum drink/food order. We didn't have a contract with them and this minimum was never discussed until it came time to pay. When it came to check out they stuck us with a $600.00 tab on top of what the 40 or so people paid individually. We thought it was unreasonable and their managers said that they have a min and we need to pay it or they will run it on our credit card anyway. Then they said "you can just take home several bottles of wine to make up the difference." So we did trying to be "fair" and "agreeable".
Then, they literally took 1.5 hours to find the bottles of wine, run the credit card, etc. Terrible. The very last thing you want to do as the party thrower, and Bday boy for 1.5 hours after you just drank and bowled for 4 hours. We asked for help to speed it up and their terrible waitress says in a snide way "I don't want to be here either, this wasn't exactly a huge party (looking for tips) and I want to leave too..."
Anyway, they lacked tack in every way... when we asked to speak with the decision maker my brother in law literally got kicked out of the bar for asking even thought it was polite.
We have had fun other times here and have had a good experience in general... until we came with a party. They showed total devotion to themselves over the customers and were just terrible to deal with. Apparently they have new management too... so maybe that is the difference from other experiences here.
I would highly discourage any large group from using the Garage as a venue. They clearly don't care about their customers... and again... the worst way to end a party is to standing there while someone takes an hour and a half checking you out. Terrible...
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