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Businiess name:
Fairwood Auto Svc Ctr
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Review by:
Dave F.
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Review content:
I have taken my car to FASC for over 10 years. I have always felt that they have been fair and honest with me. Until the big problem occurred and now I wouldn't recommend them to my worst enemy. After spending over $3000 for a complete frontend engine rebuild within 3 days my car began a very noticeable ticking in the engine. I took the car back to them and after listening to it they promptly told me that they had nothing to do with it and that it was my fault for not changing the oil religiously. I have had 2 other mechanics look into my problem and both agree my problem had nothing to do with my maintenance of the vehicle. To make matters worse I recommended my Father take his car to them and they told him he needed a new engine. After taking his car to the dealer he found out that he had a minor problem that was fixed for a few hundred dollars. Now my stepmother took her car to FASC this week and they told her that she needed a new computer. After discussing the problem with the dealer she found out that she only needed a new circuit board for half the cost the FASC quoted her. She went back and spoke with Mike and Mike got noticeable angry towards her that she did not believe him. Come on FASC shoot straight with your customers.
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