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Businiess name:
Trudy's Brides
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Review by:
Heidi S.
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Review content:
I would never recommend Trudys. The experience for me, the bride, was terrible and it was equally bad for my bridesmaids. Not only was the wrong dress ordered and sent to me, no one ever apologized or assured me it would be in on time. They said it was the designers fault - whatever - all I know is that my new dress was set to come in only 2 weeks before the wedding. When I complained and said I needed at least 2 weeks for fittings, I was told by the owner, that everything could be handled in one fitting and to calm down. R U SERIOUS?
The dress actually came in early, thank God, but I was still agitated when I went in to pick it up. One of the girls there, actually asked me if I wanted a tranquilizer. Oh yes she did.
Being a bride can be a bit stressful. You can get married with store bought flowers or domestic beer from the market - you can even use your iPod for the music. What do you do without a wedding dress?
Hello??? They work with brides all of the time but have no empathy.
For the bridesmaid dresses, they called ME when they came in. They said they always do that. Ok, fine. When I asked which bridesmaid's dress came in they gave me my name. I told them I was the bride. They out me on hold for 10 minutes when they "researched" the problem and came back with someone else's name - a name I never heard of. The owner gets on the phone, because at this point I'm only dealing with her, and she doesn't know what's up.
We finally figure things out. I have to call my bridesmaid to tell her the dress she ordered was in. She goes to pick it up and there was no dress under her name. UGH!
Honestly, the experience was the worst retail experience I have ever had. It's not like I went to the GAP and spent $60 on a pair of jeans - I shelled out serious money for a dress only to be treated like crap.
For your piece of mind definitely go somewhere else. Trust me, what I've written here is only a portion of the issues I dealt with."
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