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Businiess name:
Curtis Total Service
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Review by:
Guest
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Review content:
Dear...
I would like to express our deep felt appreciation to Curtis Total Service, Inc. This past week after nursing our heating system along for a couple of years it gave out. We called Curtis, like we always have, and a repairman was sent out immediately. We were told our system had become a fire hazard and had to be disconnected. We were devastated.
This last year my husband developed serious heart problems which required us to go to Philadelphia for his treatment. The cost was astronomical and completely crushed us financially.
When the repairman explained to us it could cost 5-6 thousand dollars for a replacement I couldn't stop my tears. My husband and I knew we would not be able to take on such an expense at this time. That meant no heat!
We had dealt with Rich, the manager, from the Allentown office previously, and his kindness was always outstanding. We decided to give him a call and explain our situation. Within an hour Rich and Curtis was in our home with heaters and kindness in their hearts.
Curtis explained to us that each year when a family is facing financial hardships a heating system is donated to them. We are now receiving a new heat pump system, including all labor and any extra cost that may occur.
Words can never convey our deep thanks to Curtis and the staff at Curtis Total Service. Thank you for giving us heat for our home.
Sincerely,
Mr. & Mrs. Weston Bartman
Weston & Martha Bartman
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