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Businiess name:
Square One Salon & Spa
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Review by:
citysearch c.
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Review content:
They don't know better
The poor things are terrible at customer service - but they do not know any better (and either do their customers). Can not think of a one of the front desk workers, that would make it in an up scale salon. The hairdressers make no secret that they dislike the management. The place is a mess. At one time, the owners may have been able to produce quality service, but know they are so distracted with external stakeholders, that they have abandon quality for profit. And to prove that I'm really petty - the workers dress like they are poor servants.
Pros: Living of their past
Cons: Small town mentality
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