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Businiess name:
ROCA Salon & Spa
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Review by:
citysearch c.
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Review content:
Why write a review? Most of the time it is completely irrational and just a bunch of emotions that aren't necessary.
I decided after reading all the reviews to go ahead and make one as contradictory as it seems.
I actually got the chance to meet a stylist from Roca and he is fantastic! He had nothing but great things to say about the place so I decided to go in and get my hair done.
It was truly fantastic my hair is ridiculously long and curly and he did a great job.
However, with all good things there is always a negative not that this should necessarily turn people away. I am obligated to say in my opinion some of the service providers do need to work on professionalism. It is astounding to see that there are responses to the negativity on this website as well. I believe that it is near to impossible to make everyone happy but from a business standpoint you should not respond with criticizing someone who is making a response to your business. Instead you should work to keep that person happy. Its now been published on the internet for people to see the professionalism standards that you set.
Again I must say the service providers are truly talented just need to work on professionalism
Pros: Great talent
Cons: Professionalism
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